Comprehensive Cranium Care® review for Hulk NPS Post Purchase Survey
March 13, 2020
Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-) You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-) We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation. Thank you so much for providing your feedback!
