Hulk NPS Post Purchase Survey for Shopify

Hulk NPS Post Purchase Survey

Measure satisfaction and NPS to build customer loyalty.
Rating
4.8
Feedback
65
Reviews
Chart
#1,896
Shopify

All reviews

5 / 5 Share
July 29, 2022

Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.

Store Using app Total reviews Average rating
Mynt 2 days 2 5.0
Developer Reply

Hi, Thank you for your feedback! We are happy you find our app helpful and clear since that is our goal! Should you need anything, please let us know! Kind regards :)

5 / 5 Share
July 3, 2022

Molto utile e comodo per gestire l'NPS e raccogliere le modalità di arrivo dei clienti alla nostra piattaforma

Store Using app Total reviews Average rating
Enrico Rizzi Milano About 1 year 7 5.0
Developer Reply

Hi there, Thank you for your wonderful feedback! Should you need any assistance, please do not hesitate to let us know! Cheers :)

5 / 5 Share
Aug. 26, 2021

Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things

Store Using app Total reviews Average rating
Dein Grinder 5 months 8 5.0
Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share
Aug. 19, 2021

the app does what it says. Very easy to set up and install. Support was efficient and helpful. Recommending it.

Store Using app Total reviews Average rating
Golem Karrierewelt 9 days 9 4.4
Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share
Aug. 18, 2021

I highly recommend this app, It helped us to collect important post-purchase survey data from our customers. The team is responsive and very nice.

Store Using app Total reviews Average rating
African Ancestry About 24 hours 6 4.7
Developer Reply

Thanks so much for your kind words! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share
July 18, 2021

I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Store Using app Total reviews Average rating
murukali.com 18 days 16 4.0
Developer Reply

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Thank you so much!

5 / 5 Share
July 7, 2021

I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day. Regarding the app, it was really easy ton configure. Not sure about a translation option => that can be improved. An easy fonctionnality which i'm sure is interesting for both customer et merchant.

Store Using app Total reviews Average rating
BOHIN France 1 day 7 4.4
Developer Reply

The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share
July 5, 2021

Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.

Store Using app Total reviews Average rating
Go Good NZ About 1 month 5 4.8
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share
Aug. 12, 2021

Support Staff were extremely helpful when we had an issue. Kept me updated on all progress and fixed the issue very quickly. Highly recommend

Store Using app Total reviews Average rating
Millies.ie 4 months 4 5.0
Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share
April 10, 2021

Very easy integration, no complaints so far, pretty satisfied with it in general, that's how you build trust, will check out your other products as well.

Store Using app Total reviews Average rating
WellPlayed.ch 9 minutes 3 5.0
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share
March 12, 2021

I'm really happy with this app - it's easy to use, and I'm getting way more surveys filled out than I expected. Great job. My only niggle is that I wish the survey results were sent in the notification email, it would save me time in having to log into my store, go to apps, find the survey app, find the most recent survey & click on it. Please add this !

Store Using app Total reviews Average rating
Camera Butter 4 months 8 3.1
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. We'll definitely consider it for our next update!

5 / 5 Share
March 8, 2021

If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.

Store Using app Total reviews Average rating
IntyEssentials.com 19 days 8 4.5
Developer Reply

The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app! You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

5 / 5 Share
Feb. 16, 2021

Excellent app for free - captures data and you can ask any question you like, with multiple choice options or free text input box.. and you can export the data to spreadsheet format for further analysis! Our customers use it often and it has provided some useful info for missing features on our site and frustration points within the checkout process. Thank you!

Store Using app Total reviews Average rating
Impulse Boutique About 1 year 6 4.2
Developer Reply

Thanks so much for your kind words. Our app can provide you meaningful insights to improve your customer journey. All the best for that! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share
Jan. 19, 2021

I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.

Store Using app Total reviews Average rating
NeoCharge 14 days 4 5.0
Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on! Have a beautiful day ahead. :)

5 / 5 Share
Jan. 7, 2021

Great app for getting insights on how to improve your business. Was hesitant at first to implement but after seeing the surveys come back, has been super worth it.

Store Using app Total reviews Average rating
World Wine 8 days 7 5.0
Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share
Dec. 16, 2020

We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!

Store Using app Total reviews Average rating
MyLang Books 13 days 4 4.8
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app for its simplicity and speed. We really appreciate it. Your request for a conditional survey has been flagged to our Product Team. We will get in touch when we implement this feature! Thank you!

5 / 5 Share
Nov. 18, 2020

This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.

Store Using app Total reviews Average rating
Synergy Raceparts 23 days 1 5.0
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so please don't hesitate to reach out should you have any questions about the Post-purchase survey app or any of our other apps!! Please let us know if we can help with anything else!

5 / 5 Share
Nov. 5, 2020

Works good in our store. It helps to improve and not do decisions on suggestions but on facts.......

Store Using app Total reviews Average rating
SheaThomé 1 day 3 5.0
Developer Reply

Hi there, thank you for the review! Please reach out if you need any other assistance!

5 / 5 Share
Nov. 4, 2020

Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.

Store Using app Total reviews Average rating
MJ's Chocolates 4 months 10 5.0
Developer Reply

Thanks so much for giving us an opportunity to assist you. Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share
Sept. 18, 2020

Very useful to get real feedback and new ideas from the customer what they want. I recommend this all Indian stores

Store Using app Total reviews Average rating
WANDERLOOMS 2 months 7 5.0
Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

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