PostEx
Order shipment booking and fulfillments in PostEx
Rating
3.3
feedback
11
chart
#639
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
0%
-
Less than a month
18%
-
Less than a year
55%
-
More than a year
18%
Reviews Summary
The reviews for the Postex app are quite mixed, with customers expressing both positive and negative experiences. Positive aspects include the ease of processing orders automatically without typing, the effectiveness of the app in making order processing easier, and the overall satisfaction with the service provided by Postex. Customers appreciate the convenience and efficiency of the app, especially in comparison to other courier services. However, negative themes in the reviews include issues with fake return attempts, poor customer support, delays in refunding lost parcels, and dissatisfaction with the service quality. Some customers have faced challenges with communication, delivery attempts, and overall reliability of the courier service.
Highlights
Review RSS Feed
All reviews
April 5, 2026
Amazing Post ex has great system of order booking dashboard is smooth and easy to use one thing which is unique here payments system auto collect in wallet and transfer it to any bank.
Nov. 20, 2025
Hello, look at the postx team I am my sales person, I have been telling him for a year to change my number, he is new, okay, then I have made a team in the WhatsApp group, he is saying that after changing the team, he does not respond properly, all my parcels are constantly returned, some are damaged, some are delivered, some are changed, or there is no work from your team, okay, I am sending you the total chat of WhatsApp in the chat, check it out, see how these people respond and what replies they are giving, and I have been asking for proof of a parcel for 11 days now that it has been returned, they do not have that proof, and when I talk to them, they start arguing and want to talk nonsense, please give me this, or change the team and the sales person changed me, otherwise I will work with you. Not to do Are you running a company or are you just making a joke? I mean, you've hired the most useless people who don't have the decency to do their job. Whatever you say, something happens. You deliver a parcel and it gets returned. Then the next day, you message me where the parcel is. Yes, it has been returned. It will come back to you. Speak up. I mean, is there a procedure? This is your job. This is yours. 03284479815 old new number 03284479817 change number 29192240005523 I have sent you the total proof, I have also sent you the screen recording of their WhatsApp. Okay, I am sending the total screenshot. No one works this way. Okay, if you have to work this way, then go to hell. Now I have done enough. If you have to change the team, then it is okay. bed courier
April 11, 2025
There have been too many fake return attempts. They didn’t even contact the customer and marked the order as 'refused to accept.' Then, the customer contacted us directly, saying the courier rider never called or attempted delivery. Their customer support didn’t respond to our emails, and their representative was unresponsive as well. I'm seriously considering switching to another courier service — this is damaging my business.
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