All reviews

Rating Breakdown

  • 5
    74% (145 ratings)
  • 4
    10% (19 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    13% (26 ratings)
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1 / 5 Share

April 3, 2018

Poor service, very slow at responding. Cancelled service, they kept charging.

Using app

About 2 months

Total reviews

7

Average rating

4.4

1 / 5 Share

March 22, 2018

So far communication has been horrific! We are trying to launch our new site and yet no one has come back to us for 6 days. Terrible service and will leave if we don't hear back. What a shame as promised so much.

Using app

Over 2 years

Total reviews

4

Average rating

3.0

1 / 5 Share

Jan. 8, 2018

I deleted the app from my Shopify store and I am still being charged!! Also I was always charged an international fee along with my subscription! This is a terrible app and no one should use it.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 26, 2017

Almost impossible to reach them. I have a basic question which has not been answered in 10 days.

Store

Igift

Using app

Over 2 years

Total reviews

13

Average rating

3.1

1 / 5 Share

Nov. 19, 2017

I have been requesting help from one of your staff members Vidhya Manjunath but she has not been helpful at all. she keeps copying and pasting the same information available on your webpage as a reply to my questions and keep closing the request status. As a customer i am not sure if i would consider postmen given the no-help replies from one of your staff members.

Using app

27 days

Total reviews

1

Average rating

1.0

1 / 5 Share

May 18, 2017

Please double check your information before signing up. I contacted to confirm the use of TNT in Australia and was told its fully supported. After a week of back and forth setup with postmen and TNT it was realised that it actually was never supported in the first place. Waste of time.

Using app

Over 1 year

Total reviews

1

Average rating

1.0