All reviews

Rating Breakdown

  • 5
    99% (148 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (148)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2025

I've gotten some really great results running retention campaigns with PostPilot. I'm looking forward to creating some automations for the coming months and some standalone campaigns for testing some of our best audiences. You should give PostPilot a try!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Growth plan is a no-brainer. Post Pilot does all the work for you and the results are amazing! It really is a set it and forget it channel and has been a huge boost to my business.

Using app

7 months

Total reviews

17

Average rating

4.8

5 / 5 Share

Oct. 22, 2025

It’s been a great year so far working with PostPilot, and we couldn’t be more pleased with the results! They've made direct mail attribution seamless and powerful. Our account manager, Isaac, has been knowledgeable and invested in helping us succeed. We’re thrilled with how PostPilot has become an integral part of our marketing strategy and are excited to keep building on this momentum.

Using app

About 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 20, 2025

Using app

27 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 30, 2025

I'm not the easiest customer to please, but I have to say: PostPilot has gone above and beyond in getting my medium-sized business set up for direct mail. We've already had 2 video calls to walk through the process and finalize the designs (btw, they're STUNNING!), and I'm beyond excited to start getting mail sent out and customers converted. Their team has been professional, responsive, and truly invested in helping me succeed. I’m confident this is going to be a game-changer for my business!

Using app

27 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 11, 2025

Had great results with this platform so far! Unmatched by any other ecom postcard marketing platform, for sure. I love their weekly email tips as well, the Drewsletter always has good marketing content.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2025

We've used Post Pilot for a few years now and we love it! Highly recommend if you're looking for other marketing opportunities outside of digital.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2025

We just started using Post Pilot (on their Growth plan) after hearing rave reviews, and could not be happier. The setup process was incredibly easy, and the Customer Success team did a great job tailoring things to our specific business needs. The designs were great, turnaround time was under a business day, and we are thrilled to be up and running so quickly. Highly recommend working with this company and their service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

PostPilot has been an outstanding partner. Their platform is easy to use, and our account manager Isaac made launching direct mail completely seamless. He’s been incredibly helpful every step of the way- quick to respond, giving new ideas, and always on top of it. We’d highly recommend PostPilot to any brand looking for a smooth, effective direct mail solution.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2025

We’ve had a fantastic experience with PostPilot since launching in November. From day one, we saw strong ROAS and have remained profitable ever since. The platform continues to deliver results, and we’ve been impressed with how consistent the performance has been. A special shoutout to our Customer Success Manager, Horacio, who has been incredible to work with—responsive, proactive, and truly invested in our success. The design team is equally impressive; they understand our brand vision and consistently provide high-quality creative with quick turnarounds and thoughtful suggestions. We’re so glad we partnered with PostPilot—it’s been a game-changer for our marketing strategy.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2025

We started using Post Pilot in Q3 of last year & we quickly saw efficient results & we are able to meaningfully re-engage with our customers and scale LTV at a high ROAS. We've enjoyed working with the team on different creative and promo concepts for each campaign and are excited to test into new tactics this year.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 23, 2025

We have been using PostPilot for almost a year now, and we have been more than impressed with our results, and service. We are continuing to build out new automations and see success. Horacio has been great to work with.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 20, 2025

PostPilot has been a game-changer for our marketing! Their team makes it easy to create beautiful, targeted postcards that actually drive results. Highly recommend if you're looking to boost customer engagement in a fresh, personal way

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Great app, team is very responsive and able to make unique campaigns. I use at least 4 months a year around our high season and it's been a great added outreach to our marketing mix

Using app

Over 1 year

Total reviews

15

Average rating

4.5

5 / 5 Share

June 16, 2025

PostPilot has been a great addition for our marketing! The platform is intuitive and delivered amazing results—but what truly sets it apart is our amazing, dedicated Account Manager Marina. Her honest feedback and strategic insights helped tremendously in refining our campaigns for optimal performance.

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

June 12, 2025

We've used PostPilot for several years now, and they've played an integral role in our retention and acquisition initiatives. The platform makes it easy to track performance and compare results, especially given their integration with Shopify. Plus, their customer support is top-notch; our CSM's Mikaela and Tristin are quick to respond, strategic, and a pleasure to work with. Through lots of testing, we've landed on a strategy that works well for us and delivers strong results on IROAS; this has been a significant win for our company!

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 10, 2025

Love working with Post Pilot, they make it so easy to plan campaigns, hold hands from creative to reporting and the platform integrations with Shopify and Klavyio are a huge plus. As an added bonus, customer service is excellent, big shout to Tristin and Mikaela!

Store

BARK

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 6, 2025

We've been using PostPilot for 7 months and have been impressed with the price, service, quality, and dashboards from day 1. I personally really appreciate their design service, alleviated the work on our internal creative team. One off sale sends are great, but we've also already integrated mailers into nearly 20 automations so we're able to tailor messages based on customer actions and rely less on discounting. Highly recommend! You're likely to be blown away by the ROI!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2025

We’ve been using PostPilot for a while now, and the results have been nothing short of amazing. As a brand constantly seeking meaningful ways to reconnect with customers, PostPilot has provided an incredibly efficient, scalable, and cost-effective solution for direct mail marketing. The platform is intuitive and easy to use. From designing eye-catching postcards to setting up automated campaigns. The customer support and management is top-notch. The PostPilot team truly cares about helping their clients succeed. They're proactive, responsive, and full of great suggestions to optimize campaign performance. Plus, having a team that understands eCommerce and integrates directly with platforms like Shopify has made implementation a breeze.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2025

The Post Pilot team is great to work with and we are excited to be sending mail to our top customers. Easy to get set up and there's amazing analytics on the backend as well. Highly recommend.

Using app

About 2 months

Total reviews

6

Average rating

5.0