All reviews

Rating Breakdown

  • 5
    99% (148 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (148)
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5 / 5 Share

June 4, 2024

I've always been a major fan of the ROI from the basic PostPilot plan, the highest ROAS of our paid marketing channels. I then decided to upgrade to the fully managed service, and my only regret is not making the upgrade sooner. Thanks to Randall Thompson and his team of designers for vastly improving the creatives and suggesting new campaign flows that undoubtedly will yield even bigger and better results. You owe it to yourself and your business to supercharge and expand your revenue channels to direct mail through PostPilot or risk leaving serious money on the table.

Using app

Almost 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

June 13, 2025

PostPilot has been such an easy solution to implement and is driving immediate results with proof of incremental lift. Also has a great team of both designers and my CSM's Tristin and Mikaela!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 29, 2023

We’ve been using PostPilot for over a year and love it. Got integrated and sent first campaign within one day. We started with winback campaigns, reaching customers we weren’t engaging with on email. Got amazing results. We’ve since scaled up, seeing great performance on retargeting and acquisition as well. We even send birthday cards as a nice touch. The PostPilot team is great, they handle everything for us to make it super easy. Every brand should look into adding direct mail to their mix. Easy unlock for the channel.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

App worked great and support was helpful. The CEO even personally reached out to us which we found very impressive and helpful. We'd highly recommend the app to other e-comm businesses.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Drives great results for us and lets us be highly strategic in our sending. Incredibly helpful team too!

Store

Caddis

Using app

3 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 8, 2023

The team at Post Pilot, especially Jordy and Jay, go above to ensure you are 100% satisfied. The design team is incredible, too. It's one of the few services I'm genuinely excited about scaling with. Highly recommend! A+

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

This is the app of the year! After Meta stopped performing as it was, we switched part of the budget to direct mail and Postpilot made it super easy! The team is super helpful, and always there to make sure performance is consistent. Love it!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

We've had great success since working with PostPilot. Their post card service has allowed us to successfully reactivate past customers that were no longer viewing emails, and turn them back into active customers. ROI has been strong so far, and the PostPilot teams makes launching new campaigns easy and effective.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Amazing. They make using direct mail extremely easy and their customer service is top notch. We have been with them for about 2-3 years now and have not be dissapointed.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great app and a great way to stand out from other brands that are using email or sms. For the price, this app definitely performs and is a great investment.

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

The best direct mail solution for DTC business. It integrates well with our tech stack and you can launch the first campaign quickly. The price model is really clear

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2023

A game changer. An easy way to retarget and not time consuming. They manage the design work, and know which segments are going to respond best to lower risk. The dashboard is easy to understand and you shut off campaigns, change them, etc. with ease. The team at PostPilot is incredible to work with.

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 12, 2023

Direct mail for a digital world. Awesome technology and service with competitive pricing come together in a powerful tool for highly targeted direct mail. PostPilot modernizes this tried and true advertising channel with a digital platform enabling personalized and rapidly deployed campaigns that support retention, retargeting and acquisition efforts based on customer behavior. Integrations with Shopify and Klaviyo allow for seamless interfacing with existing customer segmentation and digital marketing efforts. Developing and launching direct mail campaigns now takes hours and days instead of weeks and months.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2023

It's been a really seamless process to date and we sent out our first campaign within a few days of launching. Overall, very happy with the experience and excited to see our initial results

Using app

11 days

Total reviews

14

Average rating

4.9

5 / 5 Share

May 1, 2023

Post Pilot has unlocked revenue growth for us that we likely couldn't have got otherwise. The experience is super smooth to set up and the support from Tom and their team is top notch. Reaching customers that aren't opening our emails is HUGE for our brand. 10/10 highly suggest.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 10, 2023

Starting to see a positive return from using this service. A great way to get more customers looking at your brand. The whiteglove setup service is great and it's easy to get designs made for you. Time will tell, but I am seeing good results so far!

Using app

3 months

Total reviews

32

Average rating

4.3

5 / 5 Share

March 31, 2023

Great user interface! We love this app, it is a one stop shop to handle everything. They offer great filters so you can really hone in on a target audience.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Post Pilot has become an excellent part of our omni-channel marketing efforts. In the age of digital marketing, the ability to send hard-printed marketing materials is underrated, and Post Pilot has allowed us to easily and seamlessly tap into that potential.

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

This is our highest % ROI channel. And the support is amazing. HIGHLY recommend. I need 20 more characters to make this review legit.. which is why I'm still writing. But please reread the first 3 sentences. This team certainly deserves the review!

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Incredible ROAS from these campaigns!!! Never thought it would be so effective. They were a missing piece to our marketing puzzle. Definitely try it out.

Using app

5 months

Total reviews

26

Average rating

5.0