All reviews

Rating Breakdown

  • 5
    99% (148 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (148)
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5 / 5 Share

Aug. 25, 2022

Really easy to use and connects seamlessly to our historical customer data within shopify. If we could, we'd give it 10 stars.

Using app

6 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Super happy with Postpilot. The app is super simple to use but super powerful. It connects to Shopify and Klaviyo and allows you to create very detailed segments. Their staff is super responsive and helped us create the artwork. We have several campaigns running, and all are ROI positive. Highly recommend!

Store

Duradry

Using app

4 months

Total reviews

14

Average rating

5.0

5 / 5 Share

July 29, 2022

I was recently reintroduced to PostPilot. My experience has been amazing. I just started to get my toes wet and the results are INSANE. It's producing the highest ROI of any marketing I have ever used. An automated winback campaign that has been running for a little over a month has an ROI of 1071%, and a Conversion Rate of 11.76%. On top of the campaign success, the PostPilot team is amazing. They offer additional campaign ideas, set up the campaigns for you, have an in-house design team that will design the postcards, and are super responsive when I have questions.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2022

I've used A LOT of different apps and I have to say Post Pilot has the best service team, onboarding, and design team. They make it easy to implement and guide you through best practices. Beyond the general service, we saw a great return right away and the way they set up testing for your initial run helps you figure out what works so you don't waste money. 5 Stars all day!

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 21, 2024

The post-pilot team has always been incredibly helpful at getting campaigns setup and then turning those into automations and ongoing success. Highly recommend anyone working with them and using their service. Randall is also a fantastic account manager. Maybe too good - he won't stop bugging us with new ways to improve results.

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Super easy to install, use, and automate. A marketers dream. Not to mention the PostPilot design team knows exactly how to get you set up with campaigns that mimic your branding.

Store

MANG

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.

Store

Paragon

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Post Pilot is a great add-on for our ecom business! Tom and his team are very smart, great communicators and the numbers speak louder than words! Post Pilot will be a main-stay for us for sure!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Great app, great customer service, truly a top notch crew. Cannot speak highly enough of Tom, Julia et al. Super responsive and helped get our Campaigns going right before BFCM...in the days of IOS updates and questionable FB tracking this is the 'retargetting' you need

Using app

About 2 months

Total reviews

9

Average rating

4.0

5 / 5 Share

Dec. 27, 2021

The numbers speak for themselves. Very fun and easy to work with. Incredible gains and insane ROI. Working with Tom and Post Pilot has helped us Immensely!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Great tool, even better support! Their on site live chat gave us the support we needed to put together a campaign with a very short deadline.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

With all the craziness going on with the online marketing (rising cost, ios 14.5 etc) we were looking for a new channel to increase retention. Luckily enough we found Postpilot and had great results from the first campaign. You should definitely try it out!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

One of my favorite Shopify apps. Integrates seamlessly with Shopify and Klaviyo. The user interface is incredibly simple to use, but the result is spectacular. My ROI is fantastic, even after only my first campaign. I am utilizing both automated and one-off campaigns, and so far, I'm extremely happy with the results! Customer service is also superb.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Tom, Daan, Kyle, and everyone else at PostPilot go WAY above and beyond to ensure your complete satisfaction. I have used PostPilot for two campaigns now, and I couldn't be happier with the results ... as well as the feedback I receive from my clients. I LOVE this service!!

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Tom and his team are a very honest and hardworking bunch and I'm confident that we'll be seeing great results for a long time. Thanks Postpilot!

Using app

7 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Aug. 11, 2021

This is my favorite discovery of 2021. After the learning curve of getting the design uploaded (and some kind and quick help from Tom), I sent my first campaign. The cost, quality, and speed are all good. My customers were thrilled! Tom was looking out for me too and I received a 746% ROI in July! I cannot want to use this program for VIP campaigns and the Holiday Season. It's seriously marketing gold.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 8, 2021

Super effective post card app! High ROI and I would definitely recommend. The interface is easy to use and the postcards were easy to set up.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2021

At first I was skeptical about "old school" postcards....but I was willing to give it a try. Our first postcard was a one-time campaign to win back customers after 120 days of inactivity. The PostPilot postcard exceeded expectations two fold! We then set an auto PostPilot card that to date is one of our best ROAS programs. We have now grown to three automated PostPilot Postcards that continue to outperform most of our other ad programs. The customer service is also exceptional! We love PostPilot!

Store

Oh!mino

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Really happy with Post Pilot. I love that you can clearly see ROI of a campaign. Their customer service has been outstanding. Tom was quick to reply to all my questions and get me set up. So far my 4 campaigns have been a major success and I believe in snail mail even more so now.

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Very good application, very easy to use and the support team is very present to guide and help us, it's really perfect! If our first campaign is successful, we will use PostPilot more often in the long run. Thanks PostPilot!

Using app

21 days

Total reviews

3

Average rating

5.0