Beneath Your Mask review for Postscript SMS Marketing

1 / 5

Nov. 27, 2024

Postcript is billing me for a service that I have not had or used for several months. Their loophole to refusing to resolve this issue is that the service is installed on my website. If that were true, I would be able to uninstall it, correct? However, I cannot uninstall it because it isn't installed. This is resulting in them continuing to bill me month after month for a service I have no access to. I don't know what else to call this but fraud. I've been emailing their rude customer service agent for days with no resolve, and they are dragging this out to continue billing me.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Postscript SMS Marketing for Shopify
Postscript SMS Marketing
4.8 star
1,971 reviews

Build incremental revenue and scale relationships with SMS

Developer
Shopify App Store