Brain Forza review for Postscript SMS Marketing

March 11, 2022

When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0-124 texts sent only. Support said this is an "a typical issues" and they couldn't find the reason I was being ripped off. Their solution, was to push me to their new pricing plan which was $500 for all the same features.....a TOTAL SCAM. Disgusting. Their team wasted my time and although nice, were not very professional or accommodating. Attentive offered me upfront a much better pricing structure, I am not sure if I can share publicly so I will not, and we are a small company. Each site the bill is around $50-$150 a month. Honestly I am so disgusted with this company. Their software has an error, ripping me off, and they want ME TO PAY FOR it by switching to their new billing system which is $500/month for the pro plan, to have the same features I currently have. Sadly after somewhere around 3 years, I will be canceling all our Postscript accounts. Disgusting. One of the worst scams I have ever been exposed to. How many people actually keep track and audit texts vs credits? You should! And they wanted to switch me to an uncapped pay as you go model for 10x the price...yah, ok!