Rating

4.4

feedback

107

Reviews

chart

#271

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    6%
  • Less than a month
    36%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

The reviews for the Postship app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ease of installation, beautiful design, helpful customer support, efficient order tracking, and useful features like syncing orders and customizable tracking pages. Users appreciate the app for reducing support queries, providing quick order status updates, and improving the overall customer experience. However, negative reviews mention hidden charges, misleading information about free usage limits, slow customer service responses, issues with order status updates, and dissatisfaction with the app's functionality and support.

Highlights

Mixed reviews with positive and negative feedback
Ease of installation and beautiful design
Efficient order tracking and helpful customer support
Hidden charges and misleading information about free usage limits
Issues with order status updates and slow customer service responses

Rating Breakdown

  • 5
    88% (94 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 17, 2025

Scam Alert! Hidden Charges After Free Orders I installed Postship because there was no subscription fee at the time of installation, and they claimed to offer 100 free orders. But as soon as I completed 100 orders, they suddenly charged me $11 without any warning. After 24 hours, their support team said I had exceeded the free trial limit, even though they also offer a 7-day free trial on paid plans. I requested a refund, but they refused. This is a scam. Be careful!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

March 4, 2025

not free. there are fees

Using app

1 minute

Total reviews

5

Average rating

4.2

1 / 5 Share

Feb. 25, 2025

SCAM here in shopify they show free but when you install they say only 300 per month is free. Say it here only that only 300 per month is free like others are saying.

Store

Enjee

Using app

3 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 24, 2025

beautiful application.

Using app

9 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 13, 2024

Verspil je tijd niet! Hoe vervelend is dit niet? aangeven dat het gratis is, en dan blijken dat dit niet klopt! Even voor de shopify collega's: hun tarieven: $7/month 300 Orders en $39/month 3000 Orders

Using app

13 minutes

Total reviews

8

Average rating

3.9

All reviews

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