![PostShip Order Tracking for Shopify](https://cdn.shopify.com/app-store/listing_images/7a19f83a7375973a30118bce78ab44b5/icon/CO613M7pwIEDEAE=.png)
PostShip Order Tracking
Postship Order Tracking
Rating
4.4
feedback
50
chart
#130
All reviews
Rating Breakdown
June 26, 2024
i was testing this app and was in free plan. i had added tracking in only 4 orders and they charged me for premium plan. even if they show up to 100 orders are free.
We reviewed your account and noticed that we've processed 269 orders for you. As outlined in our billing policy, our charges are based on the number of orders processed, not on tracking as you may have understood. We apologize for any confusion this may have caused. Given the misunderstanding, we're initiating a refund for the charged amount. Please let us know if you have any questions about our billing structure.
June 12, 2024
May 8, 2024
This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.
April 25, 2024
It's a good order tracking app. I am also now using their returns app which is also great
April 9, 2024
They have a very good feature to correct wrong shipping addresses by customers. Love it
Jan. 26, 2024
I would never install this app again even if its totally free. The most orders have been labeled PENDING like forever even though they had been delivered already. Asking this issue to the support, they'd never replied. Are they still running their business? Now I am so happy with TRACK123.
Hello Sir, I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product! Best regards, Abhishek Founder [email protected]
Jan. 8, 2024
no email is being sent either from my side not from their. no status update. changing email sender is not working as no confirmation mail is delivering. the support girl just disappeared 2 days ago without any further sign of life.
Dec. 23, 2023
I've been using PostShip for a month and it's awesome! It helps me keep track of everything and the tracking page looks really nice. It's a big help for my store.
Dec. 21, 2023
I've been using the PostShip on my Shopify store and it's really cool! It makes tracking orders super easy and the notifications are helpful. The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are. I think it's a great app for any online store!
Nov. 20, 2023
This app transformed our business! Seamless integrations, great tracking, and outstanding support, Affordable, quick order syncing, and excellent functionality. Highly recommended!
Nov. 15, 2023
Lovely app and even better support. Sync orders the fastest among all apps. Highly recommended. I love their support, they are giving quality support even at 1am in the night.
Oct. 30, 2023
This is definitely the best order tracking app in Shopify. They have a great interface with a nice email editor and notifications to customers.
Oct. 30, 2023
This is a really good and affordable app in the app store. I have tried others. Most of them have really bad support and don't sync order statuses often enough.
Oct. 30, 2023
Best post purchase app for order tracking. I love the tracking page design
Store
My Store
Using app
About 1 month