All reviews

Rating Breakdown

  • 5
    86% (43 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (6 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 26, 2024

i was testing this app and was in free plan. i had added tracking in only 4 orders and they charged me for premium plan. even if they show up to 100 orders are free.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

We reviewed your account and noticed that we've processed 269 orders for you. As outlined in our billing policy, our charges are based on the number of orders processed, not on tracking as you may have understood. We apologize for any confusion this may have caused. Given the misunderstanding, we're initiating a refund for the charged amount. Please let us know if you have any questions about our billing structure.

5 / 5 Share

June 12, 2024

Using app

About 1 month

Total reviews

7

Average rating

5.0

1 / 5 Share

May 15, 2024

App wird in Appstore als kostenlos dargestellt, ist aber kostenpflichtig.

Using app

2 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

May 8, 2024

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

Store

Blendy

Using app

1 day

Total reviews

8

Average rating

4.5

5 / 5 Share

April 25, 2024

It's a good order tracking app. I am also now using their returns app which is also great

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

Very efficient order tracking app, updates status in minutes.

Store

Voiid

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2024

It's a fantastic tool for order tracking, highly recommend

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2024

They have a very good feature to correct wrong shipping addresses by customers. Love it

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

It's a good app for order tracking

Store

Menagha

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 26, 2024

I would never install this app again even if its totally free. The most orders have been labeled PENDING like forever even though they had been delivered already. Asking this issue to the support, they'd never replied. Are they still running their business? Now I am so happy with TRACK123.

Using app

24 days

Total reviews

6

Average rating

4.3

Developer Reply

Hello Sir, I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product! Best regards, Abhishek Founder [email protected]

3 / 5 Share

Jan. 8, 2024

no email is being sent either from my side not from their. no status update. changing email sender is not working as no confirmation mail is delivering. the support girl just disappeared 2 days ago without any further sign of life.

Store

Norvine

Using app

2 days

Total reviews

23

Average rating

4.1

5 / 5 Share

Dec. 23, 2023

I've been using PostShip for a month and it's awesome! It helps me keep track of everything and the tracking page looks really nice. It's a big help for my store.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

I've been using the PostShip on my Shopify store and it's really cool! It makes tracking orders super easy and the notifications are helpful. The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are. I think it's a great app for any online store!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

This app transformed our business! Seamless integrations, great tracking, and outstanding support, Affordable, quick order syncing, and excellent functionality. Highly recommended!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Lovely app and even better support. Sync orders the fastest among all apps. Highly recommended. I love their support, they are giving quality support even at 1am in the night.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

It's a good app and cost effective

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

This is definitely the best order tracking app in Shopify. They have a great interface with a nice email editor and notifications to customers.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

This is a really good and affordable app in the app store. I have tried others. Most of them have really bad support and don't sync order statuses often enough.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Best post purchase app for order tracking. I love the tracking page design

Store

My Store

Using app

About 1 month

1 / 5 Share

Oct. 29, 2023

I don't like these apps: Huge hidden charges. Why should I pay $399/m for this than one already high-rated and trusted like order123 tracker? Do a fair business; show your charges up straight.

Using app

4 minutes

Total reviews

4

Average rating

4.0