All reviews

Rating Breakdown

  • 5
    72% (23 ratings)
  • 4
    6% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (7 ratings)
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1 / 5 Share

Feb. 3, 2021

Can't install basic plan keep reloading!!! tried again and again... how can we trust you if it can't be installed.

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

We recently experienced a small glitch with one of our servers that caused an issue when choosing the basic plan on PowerBuy. This issue has now been resolved and we sincerely apologize for the inconvenience. If you are still in need of immediate assistance to reinstall our app, we will be more than happy to have one of our PowerBuy specialists reach out to you to walk you through the installation process. Please feel free to contact us directly at [email protected] for further assistance.

1 / 5 Share

Jan. 24, 2021

wont even let you install the app unless you sign up for pay plan. I selected free plan and it keeps cycling back to same screen trying to force me to pick a pay plan. RIP OFF

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

We recently experienced a small glitch when choosing the basic plan on PowerBuy. This issue how now been resolved and we sincerely apologize for the inconvenience. If you are still in need of immediate assistance to reinstall our app, we will be more than happy to have one of our PowerBuy specialists reach out to you to walk you through the installation process. Please feel free to contact us directly at [email protected] for further assistance.

5 / 5 Share

Jan. 21, 2021

I totally recommend you contact Powerbuy direct to make sure you are getting the most out of this amazing app. I just installed it and have already converted a few sales..

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We LOVE this app! And the Owner and Natalie.....seriously can't say how much they have helped, followed through, trained....all of it! Added our buttons and made sure everything was working properly. I recommend this app to EVERYONE. Group buying is the new trend and will just continue to grow. love this thanks for making this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

I would recommend that anyone starting off with the app get in touch with the creators as i was really confused with it all at first but natalie has been very helpful and explained things to me which has helped a lot.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

At PowerBuy, we strive to make the installation, configuration and deployment of PowerBuy seamless for our Merchants. Although we believe that we have accomplished this for our Merchants, we are always open for improvements and suggestions. One of our Merchant Experience Managers will reach out to you personally to assist you in any way possible and we apologize for any inconvenience we may have caused you.

5 / 5 Share

Oct. 19, 2020

There is not one thing I can say bad about this AWESOME app or the representatives like Jason Torr. What a huge help he as been with everything I needed and his response time is SUPER fast. If you don't have this app you better go get it. Also can't forget Natalie She is just as much of a help as Jason I thank you both so much Also does everyone know what "Group buying" is? Well it's huge and your customers will LOVE it Go get that PowerBuy app and start making more money

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 14, 2020

I am unable to use the app in my account. I still need to setup my default payment provider but i cannot find the option to do so. This might be due to country-specific reasons, but the app was labeled as 'compatible' in the shopify app store. Customer service was fast, the moment they got in touch with me. They are open to feedback and try to resolve the issues I escalated.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. We sincerely apologize for any inconvenience that this may have caused you. Unfortunately, due to the limitations with the supported payment gateways in the Philippines is the primary reason you are experiencing the compatibility issue with our app. Should you have any further questions and concerns, please feel free to reach out to us at [email protected].

5 / 5 Share

July 22, 2020

This has to be one of the greatest apps I’ve used on Shopify. I highly recommend not hesitating to use this on your online store. I noticed an increase in traffic and sales quickly. Great work. Great support. Great app.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 13, 2020

I love the way they help and communicate with you I love it. Give it a try and see for your self. Great app mate. Love it.

Store

EZY.com

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2020

customer service is kind, patient & effective in helping me solved my installation problem, I will update after using these apps.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. We sincerely apologize for any inconvenience this may cause you. The error occurred as we did an emergency maintenance and rolled out enhancement code on the app. Our app is now up and running again. We appreciate your feedback and will use this to improve our system and services. Should you have further questions and concerns, please feel free to reach out to us at [email protected].

5 / 5 Share

April 23, 2020

This app is awesome and the team and customer service at powerbuy is awesome, awesome, awesome!! They were so helpful in helping set up the app and explaining how it works. They answer all emails at a great pace. I just set it up but so far everything i see i believe will be a great app for my store. The customer service alone is worth the money. They deserve a 10 **********star but can only give a 5*****

Using app

4 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 23, 2020

Since day 1 before we decided to integrate this app into our main core frame of my Shopify store, Mr Albert from Power buy has been so helpful in so many ways that really given me confidence that this app will a successful! Although we just managed to get everything to work perfectly, i can't strive enough the support from the developer on the app! Highly recommended! Awesome support, awesome app!

Store

WE HIFI

Using app

5 months

Total reviews

1

Average rating

5.0