POWR: Countdown Timer Banner for Shopify

POWR: Countdown Timer Banner

POWR: Countdown Timer Banner | Countdown Bar

Developer

Rating

4.5

feedback

700

Reviews

chart

#11,619

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    32%
  • Less than a year
    43%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are quite mixed. Positive aspects include the app being easy to use, helpful customer support, and the ability to customize timers for product launches. However, negative aspects include issues with installation, covering up menus, slow loading times, and glitches in customization. Some users also mentioned difficulties with the app freezing and causing navigation problems on their websites. Overall, the app seems to have a good set of features but needs improvement in terms of usability and technical issues.

Highlights

Mixed reviews with positive feedback on ease of use and customization, but negative feedback on installation issues and glitches
Helpful customer support and assistance with customizing timers for product launches
Issues with covering up menus, slow loading times, and glitches in customization
Difficulties with app freezing and causing navigation problems on websites
App has a good set of features but needs improvement in usability and technical aspects

Rating Breakdown

  • 5
    75% (527 ratings)
  • 4
    16% (112 ratings)
  • 3
    3% (21 ratings)
  • 2
    1% (7 ratings)
  • 1
    5% (33 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 2, 2024

Super appli, dommage cependant qu'il faille faire appel à l'assistance pour finaliser la mise en place ( du à la mise à jour récente de shopify). L'assistance est géniale heureusement :)

Using app

--

Total reviews

3

Average rating

4.3

1 / 5 Share

Dec. 31, 2023

I uninstalled, and it keeps showing on my site. i don't know what else to do

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Really sorry about that. Please note that our customer support team are always available to assist in any situation, and it looks like we didn't receive any ticket from you unfortunately. The issue certainly happened because the timer wasn't removed properly, however we just had one of our agents double check and it seems to be removed now. Could you please send us an email at [email protected] as soon as you can in case it's still happening on your end? We always strive to provide the best experience possible to all of our users, and would much appreciate if you could update the review after the issue is fixed, as it would really mean the world to us to know that everything is now working as expected on your end🙂️

5 / 5 Share

Dec. 2, 2023

Did everything we needed it to do and more

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 20, 2023

Didn't work for my store as it covered up our menu. Now for over a week I have been trying to get the developer to remove it from my storefront. Customers are not able to access the menu what so ever. They said they would help and then they have ghosted me.

Using app

10 days

Total reviews

6

Average rating

3.3

Developer Reply

Hi there, Thank you so much for your feedback and so sorry for the inconvenience! We had an issue with the cache on our servers for the countdown timer app. The fix is ready however, it's under QA review and will be pushed shortly to resolve your problem. Apologise again, POWR support teeam

5 / 5 Share

Sept. 7, 2023

Very helpful support! We needed to add a custom timer to a collection page and select products, and they assisted with updating the code to add the timer for our product launch. Would definitely recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

All reviews

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