POWR: Countdown Timer Banner
POWR: Countdown Timer Banner | Countdown Bar
Rating
4.5
feedback
700
chart
#2,906
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
9%
-
Less than a month
32%
-
Less than a year
43%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include the app being easy to use, helpful customer support, and the ability to customize countdown timers. On the other hand, negative aspects include issues with the app covering menus, slow loading times, and glitches in customization. Some users also mentioned difficulties in communication with the support team and unexpected behavior after uninstalling the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 2, 2024
Super appli, dommage cependant qu'il faille faire appel à l'assistance pour finaliser la mise en place ( du à la mise à jour récente de shopify). L'assistance est géniale heureusement :)
Dec. 31, 2023
I uninstalled, and it keeps showing on my site. i don't know what else to do
Hi there, Really sorry about that. Please note that our customer support team are always available to assist in any situation, and it looks like we didn't receive any ticket from you unfortunately. The issue certainly happened because the timer wasn't removed properly, however we just had one of our agents double check and it seems to be removed now. Could you please send us an email at [email protected] as soon as you can in case it's still happening on your end? We always strive to provide the best experience possible to all of our users, and would much appreciate if you could update the review after the issue is fixed, as it would really mean the world to us to know that everything is now working as expected on your end🙂️
Oct. 20, 2023
Didn't work for my store as it covered up our menu. Now for over a week I have been trying to get the developer to remove it from my storefront. Customers are not able to access the menu what so ever. They said they would help and then they have ghosted me.
Hi there, Thank you so much for your feedback and so sorry for the inconvenience! We had an issue with the cache on our servers for the countdown timer app. The fix is ready however, it's under QA review and will be pushed shortly to resolve your problem. Apologise again, POWR support teeam
Sept. 7, 2023
Very helpful support! We needed to add a custom timer to a collection page and select products, and they assisted with updating the code to add the timer for our product launch. Would definitely recommend!
Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.
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