LeatherLuxury review for POWR Popup: Sales Popup
Nov. 25, 2023
It's really not working well. While I have only one pop-up active, customers experience multiple version of the pop-up on my website, killing conversasion. Really one of the worst app I've worked with - not worth the money and should claim it back
Hello there, We noticed that you deleted the old popups incorrectly, allowing them to remain on the website. Furthermore, you sent us an email on a weekend (when most of our support team are out of office) and then went straight to post this review in less than an hour before hearing from us unfortunately. You can stay assured that there is no issue with displaying the app at all, and our support team are always available to assist for any concerns you may have. It really hurts to see this kind of feedback, as we assume that it doesn't reflect our efforts to provide our users with the best experience possible with our apps. We sincerely apologize for any inconvenience caused by this misunderstanding and already sent you an email in order to compensate for the situation. Hopefully we will hear from you soon!
