Rating

4.6

feedback

368

Reviews

chart

#163

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    17%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the excellent customer service provided by the support team, with many mentioning specific representatives who were extremely helpful and quick to resolve issues. Users find the app easy to use and customize, especially for creating pop-ups on their Shopify store. The app's add-on capabilities have been praised for helping promote special promotions and tailored pop-ups for specific situations. The support team's responsiveness, professionalism, and willingness to go above and beyond to assist users have been highlighted in multiple reviews. However, there have been a few instances where users faced issues with billing and subscription charges, leading to frustration and dissatisfaction.

Highlights

Excellent customer service and quick issue resolution
Ease of use and customization
Add-on capabilities for promotions and tailored pop-ups
Positive feedback on specific support team members
Billing and subscription issues causing frustration

Rating Breakdown

  • 5
    76% (280 ratings)
  • 4
    10% (36 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (37 ratings)

Reviews with Text

  • 96% (351)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 15, 2025

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2025

Store

MyWay

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

Store

Leronzaflowers

Using app

About 1 month

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more