All reviews

Rating Breakdown

  • 5
    75% (617 ratings)
  • 4
    12% (102 ratings)
  • 3
    3% (28 ratings)
  • 2
    2% (16 ratings)
  • 1
    8% (62 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Sept. 15, 2022

I originally gave this app a 5 star review when I first started using it, but unfortunately after several months, I have to downgrade them to 3 stars. It's definitely really intuitive to set up a pop-up, when the site's working. Sometimes it'll freeze and something that should've taken 2 minutes to do turns into 10. Also, the feature to click and drag an image to customize a pop-up doesn't work. And there were days when the pop-up doesn't display correctly on my Shopify website -- it'll display maybe 1/3 of the pop-up -- on a computer and mobile. I was really looking forward to growing my business with the POWR app but I'll be switching to another app when I find a better one.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for your nice and honest review, glad to know that you're enjoying your experience with us so far! If you have any questions, concerns or suggestions in the future, please do not hesitate to contact us anytime as we'd love to hear from you :)

3 / 5 Share

April 24, 2022

This is my first time using this app. The designs are easy enough to create. However, getting it to show on my store is another story entirely. Neutral at this point. Will see where it goes.

Using app

9 days

Total reviews

2

Average rating

4.0

Developer Reply

We really appreciate you taking the time out to share your experience with us. Please reach out to our support team at [email protected] and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

3 / 5 Share

April 5, 2022

It was a good app to start with but I switched over to Klaviyo. I didn’t like the ‘powered by’ text on the bottom of the add but that was about it. Easy to use and navigate around.

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

3 / 5 Share

Feb. 16, 2022

not working properly, needs some modifications from the developers so we can use it easier and faster.

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

Developer Reply

We're very sorry to hear about your experience with our app. Please reach out to our support team at [email protected] and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

3 / 5 Share

Jan. 30, 2022

Vi brugte den til at prøve pop up løsning, men fandt ud af vi havde behov for en anden løsning. Super service og god hjælp på chatten

Using app

4 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

3 / 5 Share

Oct. 24, 2021

I needed a pop- up to show a discount for new customers. But after installing I don't see it. So, I'm not sure I did it right.

Store

Tulum2u

Using app

4 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

3 / 5 Share

April 17, 2021

I'm not sure yet. Honestly, I'm overall disappointed at the hoops we have to jump through to have pop ups. I'm wondering if POWR is still planning on directly integrating with shopify to keep our customer lists up to date, so we don't have use zapier?

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. Right now the Zapier is the only workaround, however we are lunching straight integration with Shopify this month. We will inform you back when we will lunch that feature. Warm regards, POWR support.

3 / 5 Share

March 11, 2021

I started to install it, but then too soon I received a popup to give my review... i couldn't finish the publishing. A pity as it started very smoothly

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

3 / 5 Share

Feb. 11, 2021

Great app concept - terrible help assistance. When paying for a service one expects a level of help and assistance above a basic set of questions. Either an online chat facility or a simple email address or contact form would suffice. Its shouldn't be this hard to reach out to you that I have to eave a negative(ish) review in order to voice my frustrations regarding your product. When I click to post this review- it doesn't appear to work - so if you see this - please spend a little time to fix these pesky issues

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

3 / 5 Share

Oct. 16, 2020

Eu não quero assinar a newsletter e a janela não fecha de jeito nenhum. Não deveria ser obrigatório!

Using app

15 minutes

Total reviews

2

Average rating

4.0

3 / 5 Share

Oct. 9, 2020

Ok but even though it's set to pop up once per week per visitor it keeps popping up very annoyingly frequently even after the email has been entered by a site visitor, surely it should just not pop up again after it's been clicked off or filled in???

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Could you please write us on [email protected] with more deateils and we will be happy to help with this problem.

3 / 5 Share

July 29, 2020

Once the popup is setup through the app's website, the popups look fine, but the interface to set up the popups is very buggy and modifying an existing popup is pretty bad.

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, So sorry this is happening for you! Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

3 / 5 Share

May 19, 2020

Have used the free version for a couple years and no problem. But wanted to have some of the features in the upgraded version. Right away was clunky to install the new pop-up and get working. Support was next day but not a lot of help. We were using the pop-up for gathering newsletter sign-ups. With the upgrade once an email is entered, the popup caches the IP data and thereafter always displays the success window. So to manually enter sign-ups from ballots etc. it doesn't work. And if a customer accidentally unsubscribes, the work-around is to clear their cache or use an incognito window or sign-up again on another device. Customers will just give up. It's difficult enough to get newsletter sign-ups without this kind of old school coding problems. Can't recommend it.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Dear Fran, So sorry this is happening for you! Kindly note that we are constantly working on our plugins & would be very grateful if you could please share your valuable feedback with us. Please feel free to submit feature requests for our product team to log here: https://help.powr.io/hc/en-us/articles/360036648674-Submit-A-Feature-Request?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxNDEwMTI1LCJ1c2VyX2lkIjozOTYxOTQ2ODM1NzQsInRpY2tldF9pZCI6MTYwMTY3LCJjaGFubmVsX2lkIjo2MywidHlwZSI6IlNFQVJDSCIsImV4cCI6MTU3NjE0NTcxNn0.yxbUf9ggI2shwynPQiwcKBPH24XTI8fi04h-qavJPeI. Thanks for sharing this great idea & your patience.

3 / 5 Share

Aug. 16, 2019

A versão free é muito limitada, e mantem propagandas indevidas no pop up, o aplicativo pode cativar o usuário com melhores recursos ao invés de manter anuncio.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for providing us with this valuable feedback. We do offer a free version with limited branding in the hopes that you will find the full features valuable and upgrade to a paid plan. You are welcome to use the free version, but it will have the POWr branding. -Waylon Customer Success

3 / 5 Share

May 9, 2019

It's ok to try, but it will charge for some special functions. It's better to offer a free plan for those basic functions.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the feedback! We do offer a free plan with a bunch of different features. Of course, some features are reserved for paying users. If you're interested in an upgrade, please get in touch with our support team and we'll be happy to work something out for you 😊

3 / 5 Share

March 17, 2019

besoin de amélioration encore dans graphique, que soit de plus semples a configurer et plus d'option de personnalisation

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Thanks for trying our app. Please let us know what functionality you are looking for and I can add them to our enhancements list for future updates. Best, Sunil

3 / 5 Share

March 11, 2019

The platform is easy to edit, however, so far the app isn't working too well, it's not popping up on exit.

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, So sorry you're having trouble with Popup! We're more than happy to help debug this if you shoot an email over to [email protected] with a link to your website. Apologies again for the trouble here!

3 / 5 Share

Feb. 15, 2019

Just started to use this app. Hopefully it works well. There are some missing option to edit. It is truly a easy free popup.

Using app

6 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 4, 2019

J'utilise cette application vraiment intéressante pour augmenter le nombre de conversion sur mon site internet. je recommande cette application

Using app

About 2 months

Total reviews

7

Average rating

4.7

3 / 5 Share

Dec. 6, 2018

I have just installed the app one of my website and was very easy, I think will work very well. thanks

Using app

Over 1 year

Total reviews

4

Average rating

4.5