Claribelskincare.com review for POWR Popup: Sales Popup
Nov. 20, 2020
I added the popup app to my Shopify store, and paid approx. $27 for the year. Hours later there was a new reoccurring charge on my account for approx. $47 a month without my approval. Exchanged emails with Arlyne, who agreed to a refund. When no action happened and she stopped responded to my emails, she called me with a sales call offering to help coach me on how to use their app - completely ignoring her promise for a refund and such DECEPTIVE PRICING. Shopify owners, stay far away from these people. Their lie about their pricing, they avoid contact, and they break their word. Terrible company!!!
Hi there! We just took a look and we see that Arlyne replied to you yesterday to confirm your refund request. Can you please check your spam folder to see if that is where her message went? It seems like there was also some confusion around our pricing. You subscribed with our 40% BFCM promo, so the first year is just $29. After a year, the subscription renews at the regular price of $47/yr. There is no monthly fee, that is just a confusing way Shopify displays the terms of the app purchase.
