OVERHYPE review for POWR Pop‑Ups & Discount Popup
March 13, 2024
UPDATE 13.3.24: This is to express my complaints. I no longer need the app, decided to cancel my annual subscription, uninstalled it and asked for a refund as i cancelled the first couple of days of the annual renewal. I keep receiving emails from the developers, asking why i left etc. in which i have replied that i just do not need the app and i want to cancel and receive a refund, simple as that. It has been nearly a week that i still havent received my refund. I used this app to create effective pop up banners, mostly for getting emails from visitors and communicate offers/discounts. Simple set up, many options available to customise the banners, quick and kind support, value for money, would recommend :)
Hello, Our sincere apologies for the misunderstanding. It looks like you received an automatic email about your cancelled subscription at the moment of your current ticket with one of our agents. Please rest assured that it was never our intention to confuse you in the process. Your subscription has been cancelled + refunded as requested, and an email was sent by the support team already to inform you. Your satisfaction will always remain our priority over anything else. Please feel free to reach out to us again anytime in case you install the app again, as we would love to hear from you :)
