POWR: Customer Survey | Poll for Shopify

POWR: Customer Survey | Poll

POWR: Customer Feedback Survey | Poll for Shopify

Developer

Rating

4.5

feedback

49

Reviews

chart

#2,710

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    22%
  • Less than a month
    33%
  • Less than a year
    14%
  • More than a year
    18%

Reviews Summary

The reviews for the POWR Survey app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick responses, helpful guidance during setup, and the willingness of the support team to go the extra mile to assist with any issues or customizations. The app itself is described as user-friendly, customizable, and effective for collecting customer feedback through surveys. However, there were a few negative reviews mentioning issues with app functionality, slow response times from support, and dissatisfaction with pricing and limitations of the free version.

Highlights

Excellent customer service and support
User-friendly and customizable app
Issues with app functionality and support response times
Dissatisfaction with pricing and limitations of the free version

Rating Breakdown

  • 5
    73% (36 ratings)
  • 4
    8% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    4% (2 ratings)
  • 1
    12% (6 ratings)

Reviews with Text

  • 92% (45)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2025

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Not just a great app, but a service that you can actually count on to help you right when you need it!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

The support team is very quick and provides accurate answers. The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved. I feel the pricing is fair, and overall this is an excellent app!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2025

I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!

Using app

1 day

Total reviews

8

Average rating

5.0

1 / 5 Share

March 14, 2025

The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.

Using app

15 days

Total reviews

6

Average rating

4.3

All reviews

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