POWR: Customer Survey | Poll for Shopify

POWR: Customer Survey | Poll

POWR: Customer Feedback Survey | Poll for Shopify

Developer

Rating

4.1

feedback

49

Reviews

chart

#2,418

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    39%
  • Less than a month
    63%
  • Less than a year
    61%
  • More than a year
    45%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy installation, great customer service, and helpful features like customizable surveys. Users appreciate the app's functionality and the support team's quick responses. However, negative reviews mention issues with the free version's limitations, lack of response from support, and unexpected charges. Some users also experienced difficulties with customization and integration.

Highlights

Easy installation and customization
Great customer service
Limitations of the free version
Issues with support response time
Unexpected charges

Rating Breakdown

  • 5
    157% (77 ratings)
  • 4
    39% (19 ratings)
  • 3
    6% (3 ratings)
  • 2
    4% (2 ratings)
  • 1
    20% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2025

I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!

Using app

1 day

Total reviews

6

Average rating

5.0

1 / 5 Share

March 14, 2025

The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.

Using app

15 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 25, 2025

Store

EMKE

Using app

6 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 7, 2025

This app is super friendly! Mithsou was amazing with the guidance during the set up process.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.

Using app

About 2 years

Total reviews

5

Average rating

5.0

All reviews

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