POWR: Customer Survey | Poll
POWR: Customer Feedback Survey | Poll for Shopify
Rating
4.2
feedback
110
chart
#2,705
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
17%
-
Less than a month
26%
-
Less than a year
27%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include great customer service, ease of use, customization options, and helpful support team members like Richcarde M. Users appreciate the app's functionality for surveys and the ability to engage with customers effectively. However, some negative themes include issues with the free version limitations, slow response from support, unexpected charges, and concerns about security and bugs. Overall, the app seems to offer valuable features but may have room for improvement in certain areas like pricing transparency and support responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 14, 2025
The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.
Jan. 7, 2025
This app is super friendly! Mithsou was amazing with the guidance during the set up process.
Dec. 10, 2024
I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.
Oct. 20, 2024
Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)
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