All reviews

Rating Breakdown

  • 5
    69% (73 ratings)
  • 4
    18% (19 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2024

Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 21, 2024

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team! You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

5 / 5 Share

April 8, 2024

Just installed the app with the kind help of Richarde M. Looks great and works perfectly.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 25, 2024

good

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!

Using app

4 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Store

Talize

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

Using app

Over 2 years

Total reviews

15

Average rating

4.6

Developer Reply

Thank you so much for the 5 stars and sharing your experience with us😊

5 / 5 Share

Oct. 18, 2023

I recently faced an issue with my account and reached out to the support team for assistance. The team was responsive and addressed my concerns. While the overall experience was positive and the problem was resolved, there were minor areas where improvements could be made for an even smoother experience. Nonetheless, I appreciate the support team's dedication and timely help. I would recommend their services to others and hope to see continual enhancements in the support process.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Good looking survey app that works as it should. Nice support, which is always welcome!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

July 12, 2023

Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your feedback! Glad you're loving our app😊️ It's customers like you that make our job wonderful!!!

5 / 5 Share

June 22, 2023

We had an issue with a popup displaying on our website, but the team got back to me promptly. I'm satisfied with the overall service. Richcarde was very helpful, always replying in a timely manner.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a lot for your kind words! We're delighted to know that you're enjoying your experience with us. In case of further queries, please don't hesitate to contact us again anytime at [email protected] or via our in-app chat and we'll always get back to you right away to assist😊️

5 / 5 Share

June 20, 2023

Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.

Using app

About 3 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the 5 stars! We really appreciate you being a customer and helping to share the word about us🤗️

5 / 5 Share

June 16, 2023

Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!

Store

Ibu

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you much for such nice words😍️!!!

5 / 5 Share

June 12, 2023

Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.

Using app

Over 2 years

Total reviews

7

Average rating

3.9

Developer Reply

Thank you so much for sharing the word with the world — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

5 / 5 Share

May 8, 2023

Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback and for the 5 stars 😍 We are so grateful that you are having the best experience with our apps!

5 / 5 Share

March 21, 2023

So far I have had a great experience, the app is very simple to use and has great customer support!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your feedback; glad you're loving our apps😊️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Feb. 12, 2023

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Hey there, Thank you so much for sharing your experience with our app and our support team. We're available 24/7 for any issue you might have, and we always try to improve our services so you can have the best possible experience with us. And you can stay assured that we will do our best to keep him on board for as long as possible :)