Rating

5.0

feedback

39

Reviews

chart

#1,631

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    38%
  • Less than a month
    21%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The reviews for the PreOrder Bat Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the responsiveness and helpfulness of the support team, mentioning specific team members like Bob, Ankit, Jignesh, and Jimmy who assisted them with setting up the app and resolving any issues. Users also appreciated the ease of installation and the hands-on assistance they received, especially if they were not tech-savvy. The app's functionality, including seamless pre-order options, customization features, and tracking capabilities, was highly praised for boosting sales and enhancing the overall shopping experience for customers.

Highlights

Excellent customer service and support
Ease of installation and hands-on assistance
Seamless pre-order functionality and customization features
Positive impact on sales and customer experience
Responsive and helpful support team members

Rating Breakdown

  • 5
    97% (38 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

I had the pleasure of talking Bob with my issues I was experiencing trying to navigate using the app. He was able to look over my settings and also do a test product. My experience was great as I can get frustrated after trying to figure something out and can't. Bob was very knowledgeable with what I was trying to explain. Customer service was excellent

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

immediate support through live chat, easy to set up and use. Exactly what I needed to get ready to launch my store.

Store

SNDYco

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

great service, super fast help! highly recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Great support from the team at PreOrder Bat. Fast response time and they were very quick to set up the pre-order button on my customized theme.

Store

Burrows

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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