Rating

5.0

feedback

42

Reviews

chart

#2,162

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    40%
  • Less than a month
    21%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

The reviews for the PreOrder Bat Shopify App are overwhelmingly positive, with users praising the excellent customer service and fast support provided by the team. Many users highlighted the immediate assistance through live chat and the knowledgeable support staff who helped them set up the app quickly and efficiently. Customers appreciated the responsiveness of the support team, with mentions of specific team members like Bob, Ankit, Jignesh, and Jimmy who provided exceptional assistance. The app itself was described as easy to set up and use, with seamless integration with custom themes and other Shopify apps. Users also mentioned the flexibility and customization options offered by PreOrder Bat, allowing them to tailor pre-order strategies to meet their business goals and enhance the shopping experience for customers.

Highlights

Excellent customer service and fast support
Ease of setup and use
Flexibility and customization options
Responsive support team members
Seamless integration with custom themes and other apps

Rating Breakdown

  • 5
    98% (41 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

Support from these guys was outstanding. To say they went above and beyond would be an understatement! We required a LOT of custom work to be done to make sure the Pre-Order Bat fitted the look that we required for our Shopify theme. All requested were met (and there was a lot of requests!). The result was exactly what we asked for and it was a real pleasure communicating back and forward with Ankit and the Pre-Order Bat team! Look forward to seeing the results this App will bring to our sales! So if you are looking for the best Pre-order App, This is it!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

I only downloaded this app today, its easy to navigate, I had a few issues getting the preorder button to work and customer service helped get this done straight away, I'm very happy with this app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Very Helpful tech support!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

I had the pleasure of talking Bob with my issues I was experiencing trying to navigate using the app. He was able to look over my settings and also do a test product. My experience was great as I can get frustrated after trying to figure something out and can't. Bob was very knowledgeable with what I was trying to explain. Customer service was excellent

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

immediate support through live chat, easy to set up and use. Exactly what I needed to get ready to launch my store.

Store

SNDYco

Using app

21 minutes

Total reviews

1

Average rating

5.0

All reviews

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