Rating

4.9

feedback

157

Reviews

chart

#1,344

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    36%
  • Less than a month
    25%
  • Less than a year
    3%
  • More than a year
    1%

Reviews Summary

The reviews for the Bat Preorder Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Vinay and Ankit. Users appreciate the ease of setup and the quick responses to any issues they encounter. The app is praised for its functionality in managing pre-orders and stock notifications, with many users mentioning the helpfulness of the support team in resolving any initial technical questions. However, there is a mention of one user who faced difficulties installing the app and did not receive a response from the developers, indicating a potential area for improvement in responsiveness.

Highlights

Exceptional customer support and quick responses
Ease of setup and functionality
Positive user experiences with pre-orders and stock notifications
One user faced difficulties with installation and lack of response from developers

Rating Breakdown

  • 5
    96% (150 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 76% (119)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 4, 2026

Great app, not too difficult to set up, a bit of trial and error with what each setting changed until I found the ones that works best for us... and it works exactly how I wanted it to. Perfect. :-) It has lots of options for the what products are affected and how you display your pre-order status (we are using it for products that we don't stock but are in stock with the supplier and we will order it in for you). So technically not a pre-order but a special-order We couldn't get the pre-order ribbon on the image to work but there was a note in the instructions about some themes can affect the ribbon and to contact them. I messaged through the app's message service and Sam replied within a few hours (we are in a different country time zone) and fix it for me with no hassle at all. Sam was super helpful and great customer service all round I can't believe its a free app and it comes with this level of service If you need an easy to set up app that works.... this is it

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Excellent quick support, recommended !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Great customer service, got it working how we wanted to in no time.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Vinay gives fantastic support. Great app for me and my customers!

Using app

1 day

Total reviews

7

Average rating

4.3

4 / 5 Share

Feb. 25, 2026

Using app

About 23 hours

Total reviews

3

Average rating

4.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more