Magical Preorder & Presale

I've found this app so easy to use and it really has helped my sales. I've needed support twice and they have been efficient and polite. This app is a MUST in my store.

We do a lot of pre-orders and I have tried several apps, and this has been the best experience. Pretty seamless integration into my store, easy to use, nice functionalities, and quick and helpful service from their team.

I am so sorry to have to leave such a negative review but unfortunately this app created numerous issues in our store: 1) first it removed the "add to cart" button from all product listings so customers couldn't buy anything at all (lost revenue) 2) Adam was helpful in fixing this issue however, I later discovered that in addition, customers were unable to purchase subscription items for several weeks (yes, weeks) because the app also broke the subscription checkout (runs separately to Shopify checkout) upon installation (even more lost revenue and we also had to pay a developer to fix this) 3) our dev found in the back end that the code included a list of every single company who has previously downloaded this app - not great for privacy 4) trying to uninstall the app was problematic. Despite following all the instructions, each time you then opened the app in shopify to delete it, it kept reinstalling the code, hence creating all the same issues all over again and making it very challenging to delete. Very disappointing, especially as I had read all the good reviews and whilst we appreciated Adam's assistance, we lost a significant amount of revenue - the issue with the app breaking the subscription checkout was unfortunately discovered during a huge promo push for subscriptions.... which customers then couldn't buy.... also impacting brand reputation. I would say if you want to install this app, make sure you get your own dev to ensure these types of issues are addressed prior to launching any pre-order products, and also keep them on hand to fix all the post-installation issues which could arise.

Great customer service! Quick response and they actually solve the problem in 2 days. Good app that I would recommend!

Great customer service, Adam was very prompt in helping us set it up and the integration has been seamless. Highly recommend.

I’ve had this app for over a year and customer service has been terrible. The app stopped sending customer updates and it automatically changed my stock levels. No chat support or email response in months so I’m gonna drop them. DON’T upload this app!

Wonderful App and even better service. I can't thank Adam enough for making it all work seamless for our store. Plus the features are just amazing - if you need a pre-order app - this is the one to get!

This has got to be one of THE WORST apps I have ever used on Shopify! Once again, a customer placed an order that should have been a pre-order, but the app was malfunctioning, yet again. I checked the app, and the majority of the toggles "Automatically Enable Pre-Order" are all switched off. I switch them back on, and 2 hours later, some of them are off again, when they should be on. I've missed sales because of this app! My customers are upset because they thought they were placing an order for an in-stock item. I have a company to run. I do not have the time to keep checking this app to make sure it is functioning properly. I don't have time to keep emailing support. I've had to email support at least 3 times due to issues with the app. I've only been using the app for less than 3 weeks. The only good thing about this app is, the support team emails me back pretty quickly. But the app was stressful for me. I decided to uninstall it.

Really fast response from their support team. Quick and efficient assistance. Highly recommend :)

I played around with 3 other apps before I settled on this one. The pricing is fair, the help and service is quick and informative (and they understand English), and the app looks great on my website. I look forward to other features they may introduce in the future (I would love a wishlist feature - hint), lol. But, it is great. Thank you!!

I have really enjoyed this app. it has worked really well and any issues have had the customer support has been wonderful. I would definitely recommend this app to any store that is looking to pre-sale items. 10+ stars for sure!!

App works well, doesn't rely on same lines of code other apps do - ie that 'Continue Selling When out of Stock' checkbox.

One of the best apps for pre-orders we found so far, comparing the features and the pricing. And the support is amazing, very fast in their responses and helpful in every way.

The app works well. The back up and support from them has been amazing. They helped sort out all the set up problems over the first few weeks.

Great customer service, they went above and beyond our requests and helped customise their app to our store needs. i'd definitely recommend!

Great customer service, quick and helpful. The free version has very limited options but still useful.

great app easy to use i can bulid customer list using the notify me button. This really helps my customers wanting more

The App is working as expected. Support was really fast in helping to integrate with an old theme that didn't want to cooperate. Great service, thanx.

Matt from the customer service team was very prompt and professional in helping me integrate this app on my Shopify account! I can't wait to begin to use this feature for my orders. I've been looking for something like this for a while.

I used this app to have people pre-order made-to-order items and everything went smoothly! It was much easier to distinguish how many products to make versus demand.