All reviews

Rating Breakdown

  • 5
    106% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

The app works great, but more importantly, the support is out-of-this-world amazing - even while I was on the trial version. They've made multiple adjustments to make the app work perfectly with my theme, and they're always kind and quick to respond. I wish they were the creators of every app. I would give them 10 stars if I could!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

I can't say enough good about this app and the support! It has saved us SOOO much time, and our customers can easily understand when something is out of stock. This is a must-have app we can't live without!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Great Support :) John is brilliant and offered a quick solution to the problem we faced.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

While we are still integrating and have not gone live yet, we are happy to share that the customer service team is fantastic in every way. They were warm, incredibly responsive, and answered all of our questions with acuity and professionalism. We're impressed so far!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

This app is absolutely fantastic. And a great customer service. Max has been very responsive and helpful in getting some customization done. I would recommend this to anyone

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great support. Great response time. Very clear information.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Magical is the best way to go for sure. It was easy to figure out and super customizable. The creator even reached out to ask if I needed help with anything.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This app is great! It is easy to set up and use. Customer service was very quick and helpful with an issue I had with a pre-order not working on my end. Highly recommend!

Store

Purist

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Very helpful staff. Helped fix an issue with the in stock icon not being hidden quickly

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

Store

JollyZA

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Endlich eine Pre-Order App die mal unkompliziert ist und funktioniert. Ich hatte diverse Anbieter getestet und diese ist die erste die funktioniert

Store

Foundly

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I cannot begin to explain how great the company/customer service is behind this app. They have been extremely helpful with both setup and fixing an issue I ran into. If I had to compare their customer service I'd say its like AMEX.. its amazing. Great app and easy to customize/use!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great communication with the developer, great install. Would recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Brilliant app, works well for what we need. Customer service is excellent and are quick to help fix any issues that arise. ^_^

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Difficult to set up. No help for 24 hours or more. I gave it ONE star but the system didn't let me post the review until I changed the rating....The lack of integrity speaks out loud.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Excellent customer service! I reached out with a problem, and it was solved within 24 hours. Highly recommend this app addition to Shopify accounts.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

I've found this app so easy to use and it really has helped my sales. I've needed support twice and they have been efficient and polite. This app is a MUST in my store.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 18, 2023

We do a lot of pre-orders and I have tried several apps, and this has been the best experience. Pretty seamless integration into my store, easy to use, nice functionalities, and quick and helpful service from their team.

Store

Sovi

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2023

Great App and very quick support to get it installed.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Great customer service! Quick response and they actually solve the problem in 2 days. Good app that I would recommend!

Store

RitFit

Using app

26 days

Total reviews

2

Average rating

5.0