Rating

4.8

feedback

392

Reviews

chart

#11,931

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    37%
  • Less than a month
    26%
  • Less than a year
    17%
  • More than a year
    1%

Reviews Summary

The Shopify App has received mostly positive reviews from users, with many praising its functionality and customer support. Users have highlighted the ease of use, helpfulness of the support team, and the effectiveness of the app in managing pre-orders. The customer service representatives, such as Shikha, Abuzar, Zia, and Satendra, have been commended for their quick responses and efficient problem-solving. However, there are a few negative reviews mentioning issues like website breakage, lack of specific features like waitlists, and compatibility problems with certain payment methods. Overall, the app seems to be well-received for its user-friendly interface and excellent customer service.

Highlights

Positive reviews highlighting the ease of use and effectiveness of the app
Positive feedback on the helpful and efficient customer support
Negative reviews mentioning issues like website breakage and lack of specific features
Mentions of specific customer service representatives like Shikha, Abuzar, Zia, and Satendra
Positive comments on the app's functionality in managing pre-orders

Rating Breakdown

  • 5
    90% (354 ratings)
  • 4
    7% (26 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 5, 2025

The tool broke my website and I could not get any customer support.

Using app

About 18 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

March 21, 2025

good so far. saves me a lot of money with pre-orders when we run out of stock.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2025

Second time setting up a pre-order. Had a few issues with how everything was displaying on my product page. Hopped on a chat with support and they fixed everything and even specialized an option for me. Very easy support and the app works great.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

The support is polite and helpful!

Store

BEANDY

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

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