All reviews

Rating Breakdown

  • 5
    90% (354 ratings)
  • 4
    7% (26 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (5 ratings)
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4 / 5 Share

March 18, 2024

Easy to use and great customer service

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 19, 2023

So far I love it and the only reason I rate it a 4 is because I wish it will also provide emails to customers notifications to let them know we have pre-orders available

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the review and sharing your feedback about the emails. We will take that feature request into consideration during our next developer meeting.

4 / 5 Share

Oct. 1, 2023

Great app - does exactly what is intended. Easy to set up with a user friendly interface. Abuzar was really quick to offer assistance when needed. Update to review: We've now used this app for a couple weeks and while it mostly works, there are some limitations with how it handles inventory and sometimes not working when pre-order limits have been reached. Their support can be spotty - Abuzar was great but other members have been slow to respon or not responding at all which is frustrating.

Using app

22 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review and kind words about our user-friendly interface. Nice to hear that Abuzar was quick to help you out!

4 / 5 Share

Sept. 18, 2023

Nice App. We installed this and this works fine. There are some details like comply to the law in Denmark, that did not works out, so we have to look at another solution. But a nice app

Using app

About 14 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking the time to review our app and leave detailed feedback in regards to the law in Denmark.

4 / 5 Share

Oct. 12, 2023

Great CS but it's not compatible with my payment method

Using app

11 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the review and glad our customer service team was helpful!

4 / 5 Share

Aug. 30, 2023

商品数が少ないためこちらのアプリを選びました。 予約ボタンがうまく表示されなかったのですが、サポートの方が迅速に対応してくださったので、大変助かりました。 シンプルな予約設定のみでしたら使いやすいアプリかと思います。

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

レビューをありがとうございます。サポートスタッフがお手伝いできてうれしく思います。

4 / 5 Share

June 14, 2023

Support staff was helpful in explaining my queries and helped with the installation. No one has actually used the pre-order option on my site yet so I cannot comment fully as to how operational it is in real life.

Using app

29 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! We appreciate your positive review of the support staff. We are happy to hear that they were helpful and successful in explaining your queries and assisting with the installation. Hopefully the Pre-Order App helps your store out. If there's anything else we can help with, please let us know. Thanks!

4 / 5 Share

April 17, 2023

Very helpful support and great if you're starting out with pre-orders. App is super easy to use and has the options that we were looking for (pre-order only 2 of our variants). Satendra was so much help when we had issues with our button.

Store

Perco

Using app

34 minutes

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your review! We are ecstatic to hear that our customer service (Satendra was very helpful) and the features of the app were up to your expectations. If there's anything else we can help with, please let us know.

4 / 5 Share

March 8, 2023

When I downloaded this app I had difficulty activating it and Satendra helped me to very quickly resolve the issue.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 25, 2023

I am still new and testing it but so far I think it works pretty well. I had a small issue on getting the button to show on my store front but it was easily solved when I contacted support which was an error on my end. The support team is super responsive and I think this is a great app to have attached to your store. I am looking forward to using the service fully.

Using app

35 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 13, 2022

Great addition to shopify account with good customizable settings! Super support, fast reply and direct messaging. We like it!

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 8, 2022

Excellent support. Quick and knowledgeable responses. App works well. Needs a couple of improvements like the ability to quickly see which items are on preorder. Right now you have to manually track. Support said that is on the next update. Very easy to use other than that. I like it. Will update to 5 stars when the update comes through.

Using app

About 2 hours

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 31, 2022

I just started using this app, had a slight issue getting the Pre-order button to appear. Customer service was fast and efficient! Got me going immediately!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 25, 2022

I had problems trying to set up a pre-order option. I messaged the support staff, and received a response shortly after. The person answered all my questions, and solved my issue.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 12, 2022

App is great! customer Service is also amazing! Happy with it, I would recommend you to try and get and get a feel

Store

Tufafii

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 8, 2022

I used the app for the first time, but it works well. And the support team is great, very efficient, and helpful. Thank you

Using app

32 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

May 25, 2022

Easy to use and quick support available, however i am looking for a pre order system with no upfront payment required and this app doesn't support this.

Using app

About 1 hour

Total reviews

5

Average rating

4.8

4 / 5 Share

April 25, 2022

I used this app to let the customer pre-order the sold-out products at my shop. It helps my shop continue to generate good revenue from new customers, and people don't leave the shop without buying anything. It has a free plan to try out before upgrading the paid plan.

Using app

18 days

Total reviews

3

Average rating

4.7

4 / 5 Share

April 18, 2022

I used this app to help me set up my products for pre-order. I was new to integrating this app and needed some assistance. The team did a great job in assisting me navigate through my technical issues. I'm excited to see how my customers respond to new app!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

March 14, 2022

I've just started out using this app for my backorders in the free version. It does exactly what it's supposed to do and I like that buttons and templates are customizable to match my store. I've contacted customer service for a small issue that I had and allthough it took a few minutes until someone got back to me, the support was helpful, friendly and successfull. I'm not a fan of the payment plan options. I think no one can actually make use of the free plan and probably only a few people find the "starter" and "pro" version enough. You pretty much have to buy the "premium" plan and I'm still debating if it's worth it for a shop our size for $25USD a month

Using app

About 6 hours

Total reviews

1

Average rating

4.0