Widerry review for Amai PreOrder Manager + Notify
June 4, 2023
This app messed up my store. All my product images disappeared immediately after installing. I asked for support and they said their developper will fix it for me. I waited for 2 days they never fixed it then blamed my browser for it not working while insisting that it's showing on their side... big waste of time and additional stress in an already stressful time. Avoid!
Thank you for your review. Here are a few factors why we conclude that this could be a browser cache issue: - We had tested it on several devices in multiple geographical locations and the images are showing. We had sent screengrabs to confirm our findings. - You mentioned that it images are showing on your mobile but not on the same laptop that you reported the images were missing. - Images are still found in the Shopify Admin > Products page and it is not removed. To further confirm our findings, you can load your store on a fresh laptop/desktop to see if the image is loading. We can confirm that our app will not remove images from a store.
