Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,059
chart
#2,120
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
40%
-
More than a year
37%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praised the app for its excellent customer service, quick response times, and helpful support team. Customers appreciated the functionality of the app, especially for managing pre-orders and notifying customers effectively. The app was also commended for its ease of use and customization options. However, on the negative side, some users experienced issues with the app causing inconvenience, such as selling too many products, slow loading times, and difficulties in uninstalling the app completely. Some users also mentioned confusion regarding billing and unwanted installations on their site.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 15, 2024
More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.
July 15, 2024
I'm having trouble with the pre-order button. Every time I selected it says stop selling item. I'll refresh it and for 3 second it works and goes back to stop selling item. Please fix this problem.
Thank you for your review. We had sent you an email few hours ago to understand your issue. Kindly reply our email or contact the support via the chat widget so we can investigate further.
June 20, 2024
Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer Now we are left having to send a lot of refunds and having unhappy customers... still waiting for an update from them
Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.
May 30, 2024
Would definitely recommend this app, it was perfect for what we wanted to do with our pre-ordered products. They also have great customer service, worked out an issue we had with billing the same day.
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