All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 5, 2025

Customer service is very on point and available when you need it.

Using app

Over 8 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 25, 2024

Fixed up my issues. Hopefully they wont happen again.

Using app

4 months

Total reviews

8

Average rating

1.0

4 / 5 Share

Sept. 6, 2023

Super, facile d'utilisation

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 24, 2023

90% positive experience with this app! Definitely the best on the app store. Bugs sometimes, but usually a simple fix.

Using app

Over 5 years

Total reviews

6

Average rating

4.8

4 / 5 Share

April 13, 2023

The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 24, 2022

Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.

Using app

4 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 2, 2021

The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)

Using app

7 months

Total reviews

4

Average rating

3.5

4 / 5 Share

Oct. 2, 2021

This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

4 / 5 Share

Nov. 1, 2020

I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.

Using app

24 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.

4 / 5 Share

Oct. 13, 2020

Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.

Using app

8 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.

4 / 5 Share

Oct. 6, 2020

On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)

Using app

2 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.

4 / 5 Share

May 27, 2020

There are some improvements to be made to make this app ready to use, but the team is quite reactive and willing to improve small defect.

Store

Kulture

Using app

About 1 hour

Total reviews

4

Average rating

3.8

Developer Reply

Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear form you soon!

4 / 5 Share

April 22, 2021

Overall still satisfied with the team in assisting to resolve my issue. I've been on this App for years. Keep it up guys!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

May 11, 2020

It was hard to fit to my theme though, they worked hard to make it. Functions are good and easy to use.

Using app

6 months

Total reviews

3

Average rating

4.3

Developer Reply

Thanks! We are always happy to help so don't hesitate to reach out!

4 / 5 Share

April 30, 2020

The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job. The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback! Suggestions like yours make us become even better :)

4 / 5 Share

March 6, 2020

Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at [email protected] in order to discuss the situation. Hope to hear from you soon!

4 / 5 Share

Feb. 18, 2019

Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.

Using app

6 months

Total reviews

5

Average rating

4.8

4 / 5 Share

April 26, 2018

Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2018

You should have an option to pay a deposit for non stock pre order items and pay the balance when the item is ready to ship.

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 18, 2017

At first, we had a bit of trouble getting the app to work. Support was extremely helpful and worked on fixing all of the issues with our theme. So far, it's working great, especially during the busy holiday season!

Using app

10 days

Total reviews

6

Average rating

4.8