All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2025

This app has been a huge help for managing preorders in our Shopify store. It is easy to use and integrates smoothly with our setup. What impressed us most is the outstanding support team. We recently had an urgent issue and they responded immediately, guided us clearly, and solved the problem extremely fast and professionally.

Store

Weego

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Amazing customer service - available, understanding, and great at problem solving. Product works great.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

PreOrder Manager is a fantastic app, which covered all our needs for the pre-launch of several important products. The app worked perfectly and the customer service with Amai was excellent. When I had a technical query, their support couldn't have been better – their response time was super fast and they are clear about everything, and took care of the issue immediately. Highly recommend the product, and the team are brilliant.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

Store

Pleated

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Store

Ember

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Very easy to set up. I had some problems with my Theme and the functions, but I simply just contacted the staff through the chat. They fixed all the problems without hesitation.

Store

Kube

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Jasper, needs a pay raise. He's awesome.

Store

One Bed

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

easy to install and very reactive service i recommend

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Sehr sehr guter Support. War super hilfreich und schnell bei der Sache. Problem konnte direkt gelöst werden.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

They have a very nice service team and quick to respond. I really liked this

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

This product has the best customer support I've ever seen and that's what stands out. It also has all the functionality I need but is still simple to understand and use. Definitely a 5 star product.

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 7, 2024

Fantastic customer service. I recommend them

Store

MEXAS

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 18, 2024

We've been very happy with PreOrder Manager for quite some time but I'm writing the review to thank Rash and the team for going above and beyond to help find a solution to something that wasn't working properly on the site. A+ customer service and great to be in touch with a real person instead of an auto-bot!!!! Very satisfied customer. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

Such an amazing app. Has so many settings that just work. I'm surprised Shopify doesn't have anything built in for Pre-Orders, but this app has helped our customers understand the item they ordered was a pre-order. Their customer service is top-notch too. They've fixed any problems quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Great, Aoo. It's just what we were looking for with customer verification of pre-order status. Hopefully, it will reduce the amount of email. On-boarding support was great!

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2024

Perfect After service related to issue

Store

SOOJIB

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2024

This app works magically to incorporate with our preorder items that are scheduled for 2024 Autumn Season. We wanted something that we can broadcast or advertise but without needing to worry about manually fulfill or letting the customer know that this item is for pre-order only. So lucky we found Amai, the support group is even more responsive and professional. Fixed our display issues in no time! Definitely great app and would recommend to any friend I know! www.x-dream.com.au

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features. You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email. The support is great. Quick at replying and fixing any issue. It's worthy the fee! No doubt.

Using app

About 3 years

Total reviews

1

Average rating

5.0