All reviews

Rating Breakdown

  • 5
    82% (874 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (72 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Aug. 30, 2023

Expensive for what it is. When I uninstalled it, it sent notifications to my customers without me knowing! Brutal.

Store

OSHENCO

Using app

11 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your feedback. We had checked our outgoing email logs, the last email sent was 30 August 2023 19:09:59 (UTC). Based on Shopify's uninstall logs, you had uninstalled from the admin panel at 30 August 2023 19:22:00 (UTC). There are no further email sent after the uninstallation. If you have a copy of the sent email, please send it to us at [email protected]. Please note that once the app is removed at the Shopify Admin > Apps, our app will no longer have any access to send emails. However, we would hope you can send us a copy of the email so we can further check on this.

3 / 5 Share

June 12, 2023

This app continues to charge me after I followed all correct steps to un-install. Other than that, solid experience. If someone from the team could please reach out that would be great. Thanks!

Store

mems

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Update 19/6/2023: We had sent several follow-up emails since 12 June 2023. We had tried several times to contact you via phone but we only manage to reach the voice mail. Upon checking, Shopify had uninstalled the app on 12th June while Shopify bills you on the 10th June. We had since refunded that amount and had already sent you the refund details via email.

3 / 5 Share

April 14, 2022

Use from Japan. COMING SOONをPre-Order と一緒に使わないといけない部分がめんどくさいです。予約商品じゃない商品は使えない、通常販売商品にも対応してほしい。今日から発売!というようにCOMING SOONの機能進化させてください。 月額$24にしては機能が弱い。

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your feedback. As mentioned in our email to you (with screenshots provided), our Coming Soon button can be shown independently from Pre-Order. Here are the information stated as well: https://help.amai.com/en/articles/5732660-how-to-use-coming-soon-in-pre-order-manager#h_6739aa1307

3 / 5 Share

April 11, 2022

The app has some glitches. You can't select all and set them to default. You have to go one by one with all buttons, sometimes it doesn't take and you have to reload page. Not currently happy with this app....

Store

MusesAZ

Using app

7 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for leaving a review. We had tried contacting yo to know more about the issue at hand but had not heard from you since. Here is a write up regarding how to reset settings to multiple products. You can read on how to rest to all in the same article as well. https://help.amai.com/en/articles/6057900-default-settings-and-custom-settings#h_58a9f516a6 https://help.amai.com/en/articles/6057900-default-settings-and-custom-settings#h_d979955573

3 / 5 Share

Jan. 12, 2022

Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken

Using app

4 months

Total reviews

2

Average rating

2.0

Developer Reply

Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance. Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.

3 / 5 Share

Sept. 15, 2021

Let me start by saying, this app is great and it works very well to inform customers of a preorder HOWEVER we have thousands of products on our site. To make sure pre-order is enabled on a product you need to either a) Search for a product and check or b) select all store products and apply it (with 3000 products.. it takes a long time and often time outs) The filter area shows that there is an option to filter by products which dont have the pre-order function enabled but this DOES NOT WORK. I have asked support for a fix and they say it can't be done. It would be 5 stars if that worked - but until then 3 it is. I will continue to search for an app that has this feature but until then, this is the best i can find

Using app

11 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for your feedback. We are looking into enhancing the Pre-Order Manager's processing methods to make it more user friendly and efficient for merchants with huge product count. It is expected to be completed by end of October.

3 / 5 Share

July 28, 2021

The app has helped us with setting up pre-order. The new dashboard is great and the new terms and conditions feature is fab. Only downfall is support isn't great and stopped replying when I really needed some assistance with the integration on Shopify. It's a shame because I would have given them 5 stars. Considering uninstalling and looking elsewhere.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Update 13/8/2021: After further discussion with the wishlist app developers we will be working towards an integration. However due to the scope of the integrations, we will place it into our development pipeline for future release. We had also gotten confirmation from the app that currently no Pre-Order apps are integrated with them. Thank you for your feedback. Upon investigation we realize the issue is because the customers are purchasing products from the wishlist. We had since contacted the wishlist app to get more information on how to integrate with their app. We will contact you again once we receive a reply from them.

3 / 5 Share

Oct. 2, 2020

There are some limitations - unable to properly filter by keyword to find the products you need to set up being the main one for me. The insertion of tags across every single product, which makes for untidy tag filtering display on some themes. Not bad, but could do with a few more quality of life improvements.

Using app

About 21 hours

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your review and your feedback. We will review your feedback further with our dev team.

3 / 5 Share

Sept. 19, 2020

It can let me filter by vendor, collection, product type, etc, however it can't edit the setting by the result in bulk, you can just select the result as shown, if more than 10 results, it take time to edit them page by page. Also it's doesn't support other apps to ask product in bundles.

Using app

6 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your feedback on this feature. I had posted your feedback onto our features request message board here: https://amai.canny.io/admin/board/pre-order-manager/p/change-pre-order-settings-by-filter

3 / 5 Share

Sept. 6, 2020

[Translate My Store] Everything is good, but what I really sorry is that it is not compatible with this app. If the link is changed to translation, it will not be applied.

Using app

3 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi, thank you for the feedback. As communicated via email, this is resolved.

3 / 5 Share

April 15, 2020

This app is not worth the cost, please study the app carefully before purchasing it, more than that it displays some ugly tags in my side bar, but is not capable to display a label "pre-order" in the products list.

Using app

About 15 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your feedback. We've contacted you via email in order to discuss the situation but didn't receive a response yet. Please drop us a line at your convenience. Thanks in advance!

3 / 5 Share

March 13, 2020

Glitchy for the price,I probably wouldn't recommend it. Even though it does work most of the time. It just seems a bit anemic.

Using app

Over 2 years

Total reviews

5

Average rating

2.2

Developer Reply

Thanks for your feedback. We tried to contact you over the phone and via email. Please drop us a line at your convenience in order to discuss the situation.

3 / 5 Share

March 1, 2019

Installed the app and it seemed to do it's job with a considerable amount of massaging needed. It didn't function exactly as we anticipated but the main issue was it did not uninstall cleanly. Subsequent emails to their support have gone unanswered.

Using app

7 months

Total reviews

7

Average rating

4.6

3 / 5 Share

June 24, 2017

Is not compatible with BOLD PRODUCT OPTIONS - when might this be resolved?

Using app

12 months

Total reviews

11

Average rating

3.7

3 / 5 Share

Aug. 14, 2016

Great app to manage orders even when inventory is temporarily out. It took me a bit HTML coding to install and deactivate it though. When I deactivated it for all products there seemed to be a bit buggy and I had to stop taking orders when stock is out to make my site works normal again. Hope it will be a little easier.

Store

Tjula

Using app

Over 2 years

Total reviews

1

Average rating

3.0