Kitt Allan review for Amai PreOrder Manager + Notify

Sept. 11, 2015

The app is great, user-friendly, and allows for customization to fit your store look and feel. Enabling pre-orders is a very important resource when you have fluctuating stock. Since this is our case, we wanted to tackle the issue from the beginning, and tried a few apps. Pre-Order is the best we found. By far. Which makes the fact that it is free a thing of beauty. We also integrated it with the In Stock Reminder app from the same developer, which also allows customization and is a key ability to have in ecommerce. Now, the most important aspect of the set for us has been the constant, effective, present, and attentive customer support of Philip, who took care of each and every question and request in the best way, being sincere, and offering solutions. We have an important amount of customization in our theme code, and as lovely as that is, it may sometimes create some roadblocks. For instance, we had a piece of theme customization code, and Pre-Order code overlapping and creating a less than ideal user experience. It was not easy to detect the root of the problem. The great Shopify team worked with us for a few days on it, but ultimately realized that the app developer had to help us. Philip took care of it. When the initial solution did not completely solve the matter, in less than 24 hours he delivered a new one, and all is fixed and working well now. A pleasure really. The best customer experience of all Shopify apps so far. We plan to add more of their products in the future.