Black Forest Wood Co. review for Amai PreOrder Manager + Notify
Feb. 9, 2021
After install and many back and fourths 5 days past with no fix. We were about to uninstall and they messaged me and asked us to wait a little longer for them to find a fix. 4 days later no fix and they just tell me someone will look at it soon. It didn't work from day one and there is no support. I can't wait forever!
Thank you for the review. After checking our ticketing system, these are the series of events: - When you first contacted us your 5 February, we responded within 2 hours. Subsequent correspondence was between 5 minutes apart. - During diagnosis we realize that one of your app is conflicting with our app 's JavaScript and did a fix on 6 February and place it on the backup theme. - It was only 2 hours ago you wrote back to us mentioning that you just tried the backup theme and it is not working. - There was no wait for 4 days for the fixed. The fixed was offered 1 day after the issue was reported but there was no reply from your side until 2 hours ago.
