nva-hifi review for Amai PreOrder Manager + Notify
March 3, 2021
Unfortunately, I cannot tell if this app is suitable for me, or not. The 7 day trial allows me to apply the app to only ONE product. I can't tell anything about how bulk editing works, I can't even know if the 'settings' that I change are universal or product specific. Additionally, the 'pre-order with discount' feature is switched off in the 1 product trial, so I cannot see how that works and how it displays on my site. If I want to know any of the above then I have to immediately pay the monthly fee. Rather defeats the objective of a free trial, methinks. UPDATE - thanks for the reply. I welcome the clarity. In my Shopify dashboard, it still mentions a 7 day trial. Additionally, I received an email from your Customer Success Representative who states "Should you wish to know more about how the App works? we are happy to offer a 1-month free trial if you decide to continue to use our app. Just let me know your Shopify URL and I will make a request to the management for a 1-month free usage. Do you want to clarify, further? FURTHER UPDATE - after removing the app from my store I found that not all the code was removed. This caused problems on my storefront and I had to remove the code manually.
Thank you for your review. First of all, your statement is misleading and false. The app is FREE TO USE as long as you turn on only ONE product and there is NO 7 day free trial. The discounts can only be use if you are using the paid plans. All these had been stated clearly in our PRICING portion of the app page. The terms are also stated during the installation page in which you will have to approve during installation. We had even explained to you in depth that the free tier of our app is not a trial. UPDATE 03/03/2021: There is no 7 day free trial notice in the Shopify App Dashboard or our App's Dashboard as mentioned. We had tested it on our stores as well as verify if with our Free Tier customers. The merchant had not provided any proof of the 7 day free trial showing at his app dashboard. Please note we ultimately did not approve the 1 month free trial for this merchant as we find it unreasonable to provide preferential treatment to a merchant just because they gave us a bad review. Leftover codes in a store after uninstalling the app using the uninstallation feature in the App dashboard is a standard Shopify behavior. We had stated this clearly in the "Please read this before uninstalling" portion of the app which is placed in every page in our app which provides the necessary steps needed to uninstall the app.
