Prediko Inventory Management
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Great app. We've been working with it a lot and working hard to get it set up the right way. The support staff has been fantastic in many ways: - Adding features that were not available - Helping us with technical issues in ways that are not available on our end - Doing lots of technical help very quickly - Giving good responses, not just "we'll look into that"
Thank you so much for the lovely review, Team The Pickle Factory! It’s fantastic to hear that Prediko has been a great addition to your business and that our support team has made a difference with timely technical assistance, helpful solutions, and features tailored to your needs. Providing meaningful support that goes beyond expectations is something we truly value! We’re very happy to have you on board. Please feel free to reach out anytime you need help with inventory management or planning. Cheers 🥂 Team Prediko
Customer service is 10. Our rep Isaiah held our hand every step of the way. Other reviews have stated that there's no regular improvements which we would have to strongly disagree with. There's been constant updates and extra services added on which we weren't even looking for but now avidly use.
Thank you for the shout-out, Team FROG EU! Very happy that you choose us to be your inventory management and planning app over others in this amazing ecosystem! We constantly work with our merchants to improve our software to make it smoother to improve the inventory operations & planning experience. Cheers, Isaiah & Team Prediko
We’ve been loving Prediko! The platform has been a great addition to our business and has made inventory planning and replenishment so much easier. Most importantly, their customer service is phenomenal! The team is responsive, helpful, and genuinely cares about making sure you have a great experience. We’re very happy with Prediko and would absolutely recommend it to other Shopify businesses!
Thank you so much for the shout-out and kind words, Team Urban Carry Holsters! We’re thrilled to hear that Prediko has made inventory planning and replenishment easier for your business. We’re especially proud to know that our support team has made such a positive impact on your experience! We’re very happy to have you on board. Please feel free to reach out anytime you need help with inventory management or planning. Cheers 🥂 Team Prediko
Thank you for the shout-out, Team Miss A Stores! Thank you for the trust you have put in me and my team for running inventory operations across all your 50+ stores on Prediko. We are very grateful to have you onboard :) Cheers, Youri & Team Prediko 🥂
very nice and helpful
Thank you for the kind words and shout-out, Team More Than Health :) Very excited and happy to have you onboard! Please feel free to message us if you need help with anything related to inventory planning or management. Cheers, Team Prediko
Great support! Amar was very helpful and quickly understood the issue. He immediately took action to help resolve it. Thanks a lot!
Thank you for the kind words and shout-out, Team ENDU! Very happy and excited to have you onboard :) Please feel free to message us anytime if you need help with inventory management or planning. Cheers 🥂, Amar & Team Prediko
We switched over to Prediko after Stocky was sunsetted and it has been a learning curve for the GOOD!!! The team has helped us every step of the way and is very quick to respond to our questions.
Thank you for the shout-out and kind words, Team Felt Boutique! We’re really glad to hear that the switch from Stocky to Prediko has been a positive learning curve for you. We’re proud of the fact that we’re always here to support you every step of the way and respond quickly whenever you need us. Please feel free to message us if you need help with inventory management or planning. Cheers 🥂 Team Prediko
Support is incredibly helpful and quick to respond! The app is great and easy to follow as well!
Thank you for the kind words and shout-out, Team LOGAN TAY :) We are very excited and happy to have you onboard! Please feel free to message us if you need help with anything related to inventory management or planning. Cheers, Team Prediko
Thank you for the kind review, Team OZV Homes :) Very excited and happy to have you onboard! Please feel free to message us if you need help with anything related to inventory management or planning. Cheers, Team Prediko
Prakhar thoroughly responds to my questions, and in a very timely manner.
Thank you for the kind words and shout-out, Team Climb On Equipment. Very happy and excited to have you onboard :) Please feel free to message us if you need help with anything related to inventory management or planning. Cheers, Prakhar & Team Prediko
The support team is very helpful! I have an issue, they found solutions and improve the plateforme according to my need.
Thank you for the kind words and shout-out, Team Airtek! Very happy and excited to have you onboard :) Please feel free to message us with anything related to inventory management or planning. Cheers, Team Prediko
Overall: It's okay. Easy access to a number of useful metrics. Subjectively, it's somewhat pricey and never seems to really improve much. Pros: Lots of data, interface is easy to understand. Starts working quickly. Cons: Interface is very space inefficient (columns with single letters taking up ~150 px), errors and weirdness in the data, bugs go reported and never fixed (like it's crazy to me that the filter for active items only still shows unlisted items months after i emailed them about it). Also, not only is the interface wasteful on screen real estate, but its actively gotten worse as they discontinued the old tool that was better for a new one... support said they would address that tab columns couldnt be shrunk down more like the old tool-- but then never did. Some metrics also just fail to work-- cool: you can show me 40 different metrics! uncool: 10 dont actually work. Also constantly pushing annoying AI in your face which is, on its best day, half as useful as just using Chatgbt. Also, how it calculates the prediction is both a black box, has limited customizations and sometimes is crazy flawed. I actually built a more useful/customized tool just with spreadsheets and Chatgbt for effectively $0 extra dollars.
Hi Viridian Dice team, Amar here, Customer Support Lead at Prediko. Sorry it didn't work out. I've emailed you. We'd like to understand what went wrong, what you were trying to achieve and see if we can get your workflow going properly. A couple of clarifications for others reading: 1. Using ChatGPT for inventory management - We already have a MCP that brands can use with either ChatGPT or Claude. It's well documented in our help centre. 2. How our prediction works - There is a well documented article called Deep Dive into How Smart Model Forecasts Are Generated in our help center. 3. Our AI agent, PIA, is a free choice to use. Other brands have shared a lot of positive feedback about because it is trained only on inventory specific workflows. Get more information about it on our website. 4. Regarding the feedback on UI, we are constantly working to improve our app based on feedback from multiple brands. The changes to UI have to be prioritised. Please read rest of our App store reviews and also our review summary, brands say that our UI is the best in the ecosystem. Hope this clarifies all the concerns :) Warm regards, Amar & Team Prediko
Great app that makes inventory management easy. The support team is also extremely responsive and helpful (shout out to Prakhar!). When I ran into an issue, I heard back from them immediately and they helped me find a solution same-day.
Thank you for the kind words and shout-out, Team Sugarloaf Social Club :) We are very happy and excited to have you onboard 🚀. Always a message away to help you with any issue related to inventory management or planning. Cheers, Prakhar & Team Prediko
Incredibly useful app that genuinely simplifies inventory management and purchasing planning. The forecasting features make decision-making much clearer and save a ton of manual work. A special shoutout to Amar from the support team, he was quick to respond, understood our specific setup needs right away, and handled our account adjustments smoothly. Great platform with top-tier customer care! Highly recommended.
Thank you for the kind words and shout-out, Team Seya! Very happy that you liked our forecasting and it made your job easier :) Excited and happy to have you onboard! Please feel free to message us if you need help with anything related to inventory management or planning. Cheers, Amar & Team Prediko
Thank you for the shout-out, Team REVRides :) Excited to have you onboard :) Cheers, Team Prediko
it's well thoughtout app, with good functionality and great customer support
Thank you for the kind words and shout-out, Team ooia ooshi GmbH! Very excited and happy to have you onboard :) Just a message away to help our customers. Cheers, Team Prediko
It's very easy to communicate with their CS, because it doesn't need to wait to long for them to respond. I found it really helpful, thank you for Amar for being so patient helping me during solving my issue. Thank you being so patient
Thank you for the kind words and the shout-out, Team ROYAL CODES :) Very happy and excited to have you onboard! Please feel free to reach out if you need help with anything related to inventory management or planning. Cheers, Amar & Team Prediko
We have found Prediko to be the perfect replacement for Stocky. The support team were very helpful and imported our suppliers and purchase order history for us. This has enabled us to get up to speed quickly and smoothly.
Thank you for kind words and shout-out, Team Gigante Computers:) Very happy that you chose us as your Stocky alternative over other apps. Excited to have you onboard 🚀 Please feel free to message us if you need help with anything related to inventory management or planning. Cheers, Team Prediko
They were a great help and all was fixed in 30 minutes
Thank you for the kind words and shout-out, Team Active Equine! Very excited and happy to have you onboard :) Please feel free to reach out to us if you need help with anything related to inventory management or planning. Cheers, Team Prediko
Amar has been super helpful! Any problem or question I had was quickly answered or resolved. Fantastic!
Thank you for the kind words and shout-out, Team Equitogs! Very excited and happy to have you onboard :) Please feel free to reach out to us if you need help with anything related to inventory management or planning. Cheers, Amar & Team Prediko
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