Prefixbox AI Search Bar Filter
AI search & dynamic filters to boost your product discovery
Rating
5.0
feedback
57
chart
#2,698
All reviews
Review RSS Feed
Feb. 11, 2026
I have been using the app for couple months now. My store is for car mats and have different listings for the different models and makes, this was troublesome for my clients to find the correct mat before and they had to open a support ticket each time. Now with Prefixbox is is way easier for my clients to find the correct model and saves me alot of time and money
Jan. 28, 2026
The customer service on this app is phenomenal! They jumped right on a call with me to help me integrate the search bar into my store, and worked alongside of me to ensure that everything would work perfectly before going live. It's also very customizable. Definitely a great option for businesses of all sizes.
Awwww, so great to read that, thank you very much
Jan. 21, 2026
The Prefixbox team fully managed the setup of our search interface, perfectly matching our design requirements and specific logic. Launch was seamless, and the reporting dashboard is intuitive and easy to navigate. We are a small team and rely on the expertise of our partners- Prefixbox really provided concierge-level support!
Thank you for the wonderful review (L). We’re glad the launch was seamless and that our team could provide the concierge-level support your business deserves!
Jan. 21, 2026
Very great experience working with Prefixbox. The collaboration has been very smooth since the beginning and the team is highly responsive, proactive, and always available whenever we need support (it was even one of the reason why we picked this app). Communication is clear and efficient, and everything moved forward quickly and seamlessly. We’re truly happy with the outcome and very satisfied with the results so far!
Thank you so much for the kind feedback. It's amazing to hear the collaboration has been smooth and that our proactive support played a key role in your success!
Dec. 16, 2025
A fantastic app that's constantly being improved. It does many things better than other search apps. But what really stands out is the incredibly friendly, helpful, and fast customer support. I highly recommend this app to everyone!
Thank you for the recommendation, it means the world to us to hear you value both the app’s capabilities and our fast, friendly support:)
Dec. 15, 2025
Very good experience using this app. The support provided from the team - Saba and Joey - is fantastic. They're always available to answer queries and help with implementations. The functionality works as described and we are happy using the app for our store.
Thank you for the great feedback,we’re happy to hear the app meets your needs and that Saba and Joey provided such excellent support!
Nov. 24, 2025
The plugin seems to be very good and the support is especially helpful. I'm definitely not using 100% of plugin capabilities and it's already been a good addition to my shop.
Thank you very much!
Oct. 31, 2025
We haven’t gone live with Prefixbox yet, as it’s currently installed on our testing theme and will officially launch this Saturday. We’ve already tested it on the test theme, and since it’s powered by AI, we’re confident it will perform even better once it’s live. So far, the experience has been excellent — the support team is outstanding, very responsive, and always willing to accommodate our requests. We asked for quite a lot of customisation, and they set everything up exactly as we wanted. It’s been a real pleasure working with them so far, and we’re looking forward to seeing the full results after launch.
Store
Flexx International Ltd
Using app
16 days
Thank you! Great to hear that the setup and customization went smoothly and look forward to seeing the results together after launch!
Oct. 22, 2025
Very easy to get set up. This is really going to help the shopping experience for my clients. The features are great and will convert to sales by guiding people to the products they're looking for.
Thank you for the kind words! We are sure that the features will help guide your customers to the right products.
Oct. 14, 2025
Muy buena atención con el servicio de soporte. Estuve viendo unos videos en YouTube para aprender de mejor forma configurar la app, pero a los días, me llegó un mail de soporte técnico de la app, preguntando si necesitaba alguna ayuda. Por lo que realmente fue súper necesario. Agradezco la gestión. Y estoy a la espera de la ayuda prometida
¡Gracias por tu mensaje! Nos alegra que nuestro equipo de soporte haya podido ayudarte,pronto recibirás la asistencia prometida.
Oct. 7, 2025
The onboarding team was really great! Nice personality and very helpful. I enjoyed our conversations very much. Look forward to our continued work together.
Thanks so much! We're glad you enjoyed the onboarding and look forward to working together further!
Sept. 5, 2025
Great to have a more advanced search solution on our website now. Iringo and her team are very friendly and happy to help out, often reaching out whithout being prompted. A pleasure to work with a company that is passionate about their product.
Thanks for the wonderful feedback! We’re glad the solution is making an impact and it’s a pleasure to support your team.
Sept. 3, 2025
We've seen an immediate improvement in search capability on the site, resolving a key friction point for customers as our catalog has grown. Aaron is fantastic and makes himself and the Dev team accessible.
Thank you so much for your feedback! Forwarding the kind words to Aaron and the Dev team - they’ll truly appreciate it
Aug. 29, 2025
This is a great app. I was able to implement this into my Shopify store effortlessly, and it has made it significantly easier for my customers to find what they need on my site. Customer service has been exceptional, and I am genuinely appreciative of the attention I have received for my recently launched site. I recommend this app.
Thank you for your kind words. We’re glad to hear the app was easy to implement and is already helping your customers. Our team is always here to support you!
Aug. 29, 2025
I installed Prefixbox AI Search & Filter on our site this week, and I'm genuinely impressed. The difference it's made to our website's user experience is noticeable, finding products is much faster, easier and more accurate. What really sets Prefixbox apart, though, is their customer service. Aaron and the Prefixbox technical team were incredibly helpful during the initial setup, guiding me through the optimization process. I even stumbled upon a small bug, and they jumped on it immediately, pushing out a fix within hours! That level of responsiveness is rare and truly appreciated. I highly recommend Prefixbox if you're looking for a powerful and well-supported search solution.
Thank you for your thoughtful review! We’re delighted to hear Prefixbox is making such a difference to your store’s user experience and that our team could support you quickly during setup. Your recommendation means a great deal to us!