Rating

4.9

feedback

501

Reviews

chart

#2,080

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    51%
  • Less than a day
    15%
  • Less than a month
    16%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The reviews for the PreOrder Wolf Shopify App are overwhelmingly positive, highlighting the exceptional customer service and quick support provided by the team, particularly mentioning Eva. Users appreciate the ease of use of the app, its effectiveness in managing pre-orders, and the quick resolution of any issues that arise. The support team is commended for their responsiveness, professionalism, and efficiency in addressing concerns and technical problems. Additionally, users mention that the app has been instrumental in improving their pre-order processes and increasing sales. However, there are a few negative reviews mentioning issues with pricing and unexpected charges after the free trial period.

Highlights

Exceptional customer service and quick support
Ease of use and effectiveness in managing pre-orders
Responsive and professional support team
Improvement in pre-order processes and sales
Issues with pricing and unexpected charges

Rating Breakdown

  • 5
    94% (469 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (489)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2025

Hello Eva, i wish you a great, relaxing christmas Time. I updated the delivery note. Thank you Regards, Eva

Store

OM YA

Using app

Over 1 year

Total reviews

3

Average rating

5.0

3 / 5 Share

Nov. 16, 2025

Free version of the app used to work okay, just not very robust. Had to use to same fulfillment time frame for all preorders, so it was limiting. Still had to manage them manually. Opened app today to set up a couple of preorders and found a message saying my free version was expiring in two weeks. Okay. Tried to use the app and it wasn't loading preorder information on the website. Eh, not worth troubleshooting for what little labor this app saves. I set preorders up to handle them as I used to do before this app.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 26, 2025

quick customer service support, love this app for my brand

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 16, 2025

perfect

Using app

12 months

Total reviews

3

Average rating

5.0

All reviews

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