Rating

4.8

feedback

743

Reviews

chart

#1,178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    9%
  • Less than a month
    19%
  • Less than a year
    42%
  • More than a year
    4%

Reviews Summary

The reviews for the PreOrder Wolf Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by Eva and the team. Users appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app is praised for its functionality, ease of use, and the ability to address pre-sale issues effectively. Customers also mention the clear communication, timely follow-ups, and the seamless setup process. Overall, the PreOrder Wolf app is highly recommended for its great features and responsive support team.

Highlights

Excellent Customer Service and Support
Efficient Problem-Solving
Functionality and Ease of Use
Clear Communication and Timely Follow-Ups
Seamless Setup Process

Rating Breakdown

  • 5
    94% (699 ratings)
  • 4
    3% (23 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Very easy to deal with and came up with a solution quickly. Much appreciated! So far off to a great start.

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 19, 2024

The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it. Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!

Using app

--

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 9, 2024

Eva fixed a setup issue over the weekend. Came back to work and all sorted. Thanks Eva!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Highly recommended. It's great app to show pre-order! Easy to use and great support. My shop is in another language than english and there was no problem to get help to set it up according to my language.

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 6, 2024

Worked pretty well for us for about 8 months, but a crazy price rise by the provider on transactions has caused us to leave...for a small business the fees were just ridiculous.

Using app

About 1 year

Total reviews

1

Average rating

1.0

All reviews

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