Rating

4.9

feedback

505

Reviews

chart

#2,279

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    51%
  • Less than a day
    16%
  • Less than a month
    16%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The reviews for the PreOrder Wolf Shopify App are overwhelmingly positive, highlighting the exceptional customer service and quick support provided by the team. Users appreciate the app's ease of use and effectiveness in managing pre-orders on their online stores. The support team, especially Eva, is praised for their prompt responses, efficient issue resolution, and clear communication. Many users mention that the app has been a game-changer for their businesses, allowing them to handle pre-orders seamlessly.

Highlights

Exceptional customer service and quick support
Ease of use and effectiveness in managing pre-orders
Praise for the support team, especially Eva
App described as a game-changer for businesses
Clear communication and efficient issue resolution

Rating Breakdown

  • 5
    94% (473 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (493)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Nov. 16, 2025

Free version of the app used to work okay, just not very robust. Had to use to same fulfillment time frame for all preorders, so it was limiting. Still had to manage them manually. Opened app today to set up a couple of preorders and found a message saying my free version was expiring in two weeks. Okay. Tried to use the app and it wasn't loading preorder information on the website. Eh, not worth troubleshooting for what little labor this app saves. I set preorders up to handle them as I used to do before this app.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 26, 2025

quick customer service support, love this app for my brand

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 16, 2025

perfect

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download. great to be back to making pre orders! THANKYOU!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more