Rating

4.8

feedback

707

Reviews

chart

#1,050

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    9%
  • Less than a month
    18%
  • Less than a year
    43%
  • More than a year
    4%

Reviews Summary

The PreOrder Wolf app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by Eva and the team. Users appreciated the quick responses, clear instructions, and proactive assistance in resolving issues related to setting up preorders on their online stores. The support team, especially Eva, was praised for going above and beyond to ensure that users' needs were met and that the app functioned smoothly. Users also commended the app for being easy to install and use, with some mentioning that it does exactly what it's supposed to do. However, there was one negative review mentioning difficulties in getting help with an onboarding issue that affected inventory count visibility.

Highlights

Exceptional customer support and quick responses
Ease of installation and use
Proactive assistance in issue resolution
Positive feedback on the app's functionality
One negative review highlighting difficulties in getting help with an onboarding issue

Rating Breakdown

  • 5
    94% (664 ratings)
  • 4
    3% (22 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Free and perfect. Enough options and perfect customer service

Store

Louver

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Great customer service, the app wasn't working so I messaged their chat and the pre-order button was working after just a couple of minutes in chat.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Only been using it for an hour or so but looks to be a good app, easy to set-up. Customer service were quick to respond with a slight customisation that was required too.

Using app

--

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 19, 2024

Pedí ayuda en el chat porque no funcionaba la aplicación y lo han solucionado super rapido. Es genial disponer de gente tan eficiente.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Store

Kiwano

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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