All reviews

Rating Breakdown

  • 5
    93% (471 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (491)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2026

I have been using this app in my store for almost three years. It is very user-friendly. It syncs/works well with Shopify, too. Not all apps do, so this is something that is very helpful to us business owners! The pricing is also very reasonable. This has been a game-changer for my store, helping keep revenue flowing from sold-out products. The settings within the app also make it very clear to customers what products are under the "preorder" option, making it a smoother shopping experience. Support is also very helpful. I have only had to get support one time out of the three years using this app. The support representative responded and resolved the issue quickly! If you are looking for an app that is easy to use for both you and your customers, this is the app to install!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

I’ve been using this app for several years now, and I absolutely love it. The app works great, but what really stands out is the support. Every time I had a question or ran into an issue, the team responded quickly and professionally, always asking for clear details and screen recordings to resolve things efficiently. They really listen to their customers and even adjusted my pricing plan to better fit my business needs without any hassle. Communication was smooth, friendly, and transparent throughout. Highly recommend this app if you’re looking for a reliable preorder solution backed by an amazing support team!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

We like the App. It helps generate sales for us. We use it for products that we have low inventory and can get it restocked quickly. Very very good customer support. Ben

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Hello Eva, i wish you a great, relaxing christmas Time. I updated the delivery note. Thank you Regards, Eva

Store

OM YA

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

quick customer service support, love this app for my brand

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 16, 2025

perfect

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download. great to be back to making pre orders! THANKYOU!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Application simple d’utilisation. L’équipe est réactive et répond rapidement à toutes les questions pour résoudre les problèmes. Je recommande vivement !

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 23, 2025

awesome sauce

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

great program and support. i had an issue and they fixed it immediately

Store

Dupe

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

great responsive support given

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 15, 2025

The service I received was great, I was helped within a matter of 5 minutes. Love the quick response time and the efficient help , would recommend to anyone using the app for the Shopify store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

fast and efficient help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

The pre-order status wasn't showing so I used the chat and got help immediately. Great service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Great, easy to use app with a quick and easy-to-communicate with support team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0