Preorder Wolf | Pre order now
The reviews are overwhelmingly positive about the app’s core pre-order functionality and especially its customer support. Many merchants say the app is easy to set up, works smoothly with Shopify, helps recover sales on out-of-stock items, and offers useful customization for preorder messaging, buttons, labels, and cart display. Several reviewers also mention that the app has been reliable over long periods of use and that it provides good value for money, with some noting it has become an important part of their store operations. The strongest negative feedback centers on pricing and reliability issues in a few cases. One reviewer reported that a paid change broke their store’s preorder flow, another complained about surprise fees, and a free-tier user felt the app was too limited and eventually stopped working as expected. A small number of reviews also mention bugs or conflicts with other apps, but these are usually described as being resolved quickly by support. Overall, the sentiment is very favorable, with support responsiveness and willingness to customize standing out as the biggest strengths, while pricing changes and occasional technical issues are the main drawbacks.
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The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.
Great support experience. I asked if it was possible to show the pre-order shipping information in the cart, since customers could easily miss it before checkout. Although it wasn't something the app supported initially, the team implemented a new feature that lets me add custom cart labels for individual products and customize the pre-order button text. They were quick to respond, easy to communicate with, and happy to make a small follow-up change to the wording after everything was set up. The whole process was smooth, and the final result works exactly as I needed. Really appreciate how responsive and helpful the support was.
We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders. The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless. Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!
They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation
I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!
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