Rating

4.8

feedback

746

Reviews

chart

#1,247

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    9%
  • Less than a month
    19%
  • Less than a year
    42%
  • More than a year
    4%

Reviews Summary

The reviews for the PreOrder Wolf Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by Eva and the support team. Customers appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app itself is praised for being easy to use, effective in managing pre-orders, and having great functionality. However, there was one negative review mentioning a significant price increase that led the user to stop using the app due to high transaction fees for a small business. Overall, the PreOrder Wolf app is highly recommended for its user-friendly interface, reliable support, and ability to streamline the pre-order process for online stores.

Highlights

Exceptional customer service and quick responses
User-friendly interface and effective pre-order management
Positive feedback on Eva and the support team
Negative review on significant price increase and high transaction fees
Efficient problem-solving and personalized assistance

Rating Breakdown

  • 5
    94% (701 ratings)
  • 4
    3% (23 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 10, 2025

I’m incredibly pleased with the support I received from PreOrder Wolf! I reached out because I was having trouble activating the app on my website it just wasn’t appearing as expected. Eva from the support team responded quickly and identified the issue: the app extension hadn’t been enabled in my store. To make things easier, Eva provided a super helpful screen recording that guided me step by step on how to enable the extension. The instructions were clear and easy to follow, and within no time, the app was up and running perfectly! What stood out to me was the professionalism and efficiency of the support. Eva’s friendly tone and prompt response made the entire experience stress-free. Thanks to her help, I now have the app fully functional, and I couldn’t be happier with the results. If you’re looking for a preorder app with a fantastic support team that genuinely cares about resolving your issues quickly, I highly recommend PreOrder Wolf.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix. Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.

Store

H2 Hub

Using app

--

Total reviews

10

Average rating

5.0

1 / 5 Share

Jan. 8, 2025

Wants money without consent after a free installation.

Using app

11 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 20, 2024

Very easy to deal with and came up with a solution quickly. Much appreciated! So far off to a great start.

Using app

21 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 19, 2024

The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it. Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!

Using app

10 days

Total reviews

4

Average rating

3.8

All reviews

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