PreOrder Now & Pre order | PQ
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Very helpful and fast support. I just can't think of any negatives to write about. Keep up the good work!
App works great. However, the delivery date displays DD-MM-YYY and this is not how most US buyers understand the date. So even though we set it to 01-06-2024 (June 1, 2024), the customer doesn't think they are getting the shipment until January 6, 2024. This makes us look unprofessional. If that get's fixed, I'd give it 5 stars.
Easy to setup, with customise setting the button and messages.
Fast and efficient customer service. App works like a charm
The product works great and we will always use it
I had been browsing for an app like this and found the perfect one! Really smooth and easy installation process, their team is really helpful too!
Absolutely love the customer support and the convenience of this app! It's incredibly handy for setting up pre-orders, and it basically satisfies all my needs in terms of pre-order setups. I would definitely recommend it to anyone looking for a reliable solution. The ease of use is unmatched, and it has made managing pre-orders a breeze. 100% recommend using this app!
The app works very well and has many functions. The app has an internal chat directly to the developer and they responded immediately and implemented my request within 10 minutes. I can recommend the app to everyone.
Integration was smooth and very easy to use. Definitely recommend the app. Support team was also faster in responding.
Great Customer Support. Quick Responses.
Very Good app to get preorders, the team is very supportive. loved it
The app has been great so far
Worst support I have ever received from an app provider. Legit told me there was an app conflicting with theirs so instead of actually providing support to fix the issue they simply told me to go try different apps! When I said I would leave a review, they asked if I would be paying them & told me they were trying their best to assist... they told me to go elsewhere! Support is an absolute joke completely unhelpful so I'm unsure why they have support. App itself would be good if they fixed what should have been easy for them to fix. Never have I ran into app support that couldn't fix an issue with their own app within a few days, let alone what they called tech support. Regardless of if the app is free or not, scary they have 7 apps in the store all free. Support asked me some odd questions which had me question why they were asking, they avoided answering why they were asking & instead said nevermind. Like which shopify plan I was on, not sure how that had anything to do with fixing their app. They asked for access to my store which I granted only to turn around and tell me they couldn't do anything to fix it. So like why ask for access? I got bad vibes & immediately revoked access as soon as he said they couldn't do anything. I noticed 3 IP logins within the several minutes they had access, it was super weird considering they couldn't do anything. Update> Support emailed me personally asking me to delete my 1 star review after without telling me about revoking the API access to the app I assume because I left this review. I was like surely not so I reinstalled the app, they revoked the API again. Of course support didn't mention this in their email, they instead told me they were working on making the app compatible with my theme. Uhha, I don't believe it. I don't trust these guys at all now, I don't like how they have handled this situation & I would strongly suggest avoiding this app & the other 6 from these guys in the app store based on my experience with their support.
Worst merchant we ever dealt with. We serve more than 5000+ merchants and have never faced this type of kiddies mentality from this merchant. I really can't express how rude he was. It's unfortunate. You can read our 100s of other reviews to see what kind of customer support we give. Our support team politely explained to him the issue with the app not working because he was using too many app and conflicting. We suggested an alternate solution because we understand business requirements and needs. Our app was working partially for his store, but due to the number of conflicting apps, it had issues. Amazing, you threaten us to give 1 start with bad review and you did it. I really appreciate your hard work in writing this nonsense review. We have proof of chats, which I am attaching here for more information on how he behaved with our tech support and how our support team helped him throughout this process. Just to serve him, our two live chat team members and one tech team member assisted him via collaboration requests to address his problem and solve it. But still, he said our support is a joke. If providing this kind of support (live chat support and tech support for free) is a joke, then we aren't sure what kind of support he wants (childish mentality). All I can understand is that he wants VIP support / slave that works for him 24/7 for free, and whatever he says, support will do. What nonsense. Regarding the different IP that accessed his store, he forgot that our two live chat support members and one tech team member assisted him with collaboration requests. So I think he is totally dumb. After giving a 1-star review, he still wants to use our app and tried to install it multiple times. I'm not sure why if something isn't working for him, why he keeps installing it after giving a bad review. Our team tried to reach out via email to assure him that our team is working on Impact Theme support, and soon it will be supported. We asked him to modify the feedback. However, he deleted the previous review and wrote his frustration, as expected because he wants a slave that serves him 24/7, not app support. I recommend everyone to ignore his childish behavior. You can see how much time he wasted writing a paragraph to prove his point, which isn't true and is nonsense. The great news is that our team made the app compatible with the Impact theme, and the sad part is you won't be able to use it anymore. We usually don't respond like this, but we don't want to serve the worst merchant like him, and we will make sure he won't be able to use our service anymore. Have a great day.
With a new preorder launching every week, our store really needed something simple and easy to replicate across many products, that still fit within the style of our storefront. PreOrder Now is exactly that, and has the potential for so much more. Technical support is quick and very helpful, and the app has so many user friendly features, we didn't have to reach out much at all to get going!
This app is a user-friendly tool designed to simplify the process of reserving upcoming products and services. With its intuitive interface, placing a pre-order is quick and effortless. A standout feature of the app is its extensive catalog, offering a wide range of pre-orderable products from tech gadgets to items. This makes it a convenient one-stop platform for staying ahead with upcoming releases. Rating: 5/5
Allows you to tag pre-order orders and sets up within minutes. I don't like how the product page loads the add to cart button first, and then half second later you can see it switch to pre order text Other problem is that you have to ask them to remove the branding, they don't have a paid version so I'm not sure what's going on with that Lastly when you disable a pre-order, it does not revert the products' "continue selling when out of stock" setting to what it was before the pre-order was enabled.
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