All reviews

Rating Breakdown

  • 5
    88% (119 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    4% (5 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

Absolutely great customer service! good fee, good service, easy-to-use, quick replies.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Excellent support, provides quick and effective assistance. The app works well and stands out from other pre-order apps thanks to its Excel import feature.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your recognition, we will continue to do a great job of service support.

5 / 5 Share

June 12, 2024

Incredible app and support. Makes our life so much easier and easily worth the money!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your feedback. We will continue to provide excellent service and continuously improve our products to meet the needs of different customers.

2 / 5 Share

Dec. 23, 2023

App is not working, no support being provided. unable to access the dashboard.

Using app

Over 3 years

Total reviews

2

Average rating

3.5

Developer Reply

We sincerely apologize for any unpleasant experience you've had. We have responded to your support email; please check it. Let's work together to resolve any issues you are facing.

5 / 5 Share

June 9, 2023

Fantastic Customer Support, we needed help late on a Friday night and we were helped immediately. So important when you are running a website to know backup is there when you need it.. Awesome

Using app

About 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Our customers are the core of our business, and we want to take a moment to express our sincere appreciation for their continued trust and loyalty. Thank you for allowing us to serve you, and we look forward to continuing to exceed your expectations.

5 / 5 Share

May 4, 2022

Great app with excellent support team! Easy to customise messaging, manage products and install into our theme

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Love this app! We've been using it on both our Shopify stores (local+international) for a long time now - being even more essential to our business as we grow and use preorders more often. The team is super helpful and accommodating - I highly recommend it.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The app worth for every single penny, best app for pre order, support team is outstanding. Thanks Jack.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

The app works great, easy to set up and use. The support team is super quick to respond and very helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

No real issues, support help me when i did, within 1 hour and fixed it. App works really well on Warehouse theme and Expanse theme. been using for over 6 months & pays for its self.

Using app

11 months

Total reviews

4

Average rating

4.8

3 / 5 Share

Jan. 30, 2021

The app worked well on the whole & helped me realise what I needed from a pre-order app. I had a problem in August and support replied quickly asking for access, by January when I still hadn't had any support on the issue Shopify support recommended I try a different app.

Using app

7 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Nov. 9, 2020

This app was OK for sometime, but suddenly products have started showing the status "Sold Out" instead of " Pre-Order". Contacted the support multiple times with zero response

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry to hear that you have had some problems with PreOrder Me app. I would like to help, we want to take a look at the problem in your store. Is there more detail or product URL you can provide on the problems you are experiencing? please send the details to [email protected] Thank you.

1 / 5 Share

Nov. 8, 2020

Awful experience. Adding the app just ruined my product page: when I deleted the app, the add to cart button" just disappeared!!! I deteled the app because it is a nightmare to customize the pre-order button, which the most basic functionality we might expect from a pre-order app Not recommended at all

Store

Chamaye

Using app

About 23 hours

Total reviews

22

Average rating

4.3

Developer Reply

I'm sorry to hear that you have had some problems with PreOrder Me app. Our app won't make the original add-to-cart button disappear. sometimes, just the browser cache needs to waiting to expires or force to reload the page. Please let us know if you still have a similar problem or need help.

5 / 5 Share

Oct. 14, 2020

I really like this app, I tried all other pre-order app, this one is the best of all, and the customer support is very helpful, they solved all the issues quickly. highly recommended!

Store

Goodcic

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2020

A must have app for shops that offer or want to offer pre-order products, Easy to install and use and have great customer service!

Using app

Over 6 years

Total reviews

11

Average rating

4.6

2 / 5 Share

Sept. 2, 2020

At first this app was fantastic but this year we seem to have problems. We've noticed that when disabling products from preorder that it's not syncing correctly to the inventory flag to change it to stop selling when sold out which has resulted in our business experiencing oversells. Customer service is quick to respond but it's the same reoccurring problem and hope for the stability of the app to improve.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

I'm sorry to hear that you have had some problems with PreOrder Me app. We’ve checked and resolved this problem. Many thanks for your feedback to help us to improve the app. Hope we have a chance to get you back.

5 / 5 Share

March 19, 2020

This app gets the job done, great app for informing customers products on pre-order! Very easy to set up!

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2020

This app does exactly what we hoped it would. The reason for the four stars is simply because it took a few days to iron out a couple of issues but they were ironed out so no complaints. Thank you, Yolanda :)

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 31, 2020

Amazing Customer Service. They fix my issue very fast and will recommend to everyone. Thanks for your support Yolanda!

Store

ALOHAS

Using app

1 day

Total reviews

13

Average rating

4.2

5 / 5 Share

Jan. 9, 2020

The product is great and useful. Moreover, its customer service is super great and swift! Definitely recommended.

Using app

Over 3 years

Total reviews

1

Average rating

5.0