All reviews

Rating Breakdown

  • 5
    82% (53 ratings)
  • 4
    8% (5 ratings)
  • 3
    3% (2 ratings)
  • 2
    5% (3 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 100% (65)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2025

Yolanda from PreOrder Me offered great customer support with this app and was able to assist us with how we wanted to use the App on our website. I am very happy with this App and its flexibility in showing Pre-order messages to customers.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Absolutely great customer service! good fee, good service, easy-to-use, quick replies.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Excellent support, provides quick and effective assistance. The app works well and stands out from other pre-order apps thanks to its Excel import feature.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your recognition, we will continue to do a great job of service support.

5 / 5 Share

June 12, 2024

Incredible app and support. Makes our life so much easier and easily worth the money!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your feedback. We will continue to provide excellent service and continuously improve our products to meet the needs of different customers.

2 / 5 Share

Dec. 23, 2023

App is not working, no support being provided. unable to access the dashboard.

Using app

Almost 7 years

Total reviews

2

Average rating

3.5

Developer Reply

We sincerely apologize for any unpleasant experience you've had. We have responded to your support email; please check it. Let's work together to resolve any issues you are facing.

5 / 5 Share

Sept. 22, 2021

The app works great, easy to set up and use. The support team is super quick to respond and very helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

No real issues, support help me when i did, within 1 hour and fixed it. App works really well on Warehouse theme and Expanse theme. been using for over 6 months & pays for its self.

Using app

7 months

Total reviews

5

Average rating

4.6

3 / 5 Share

Jan. 30, 2021

The app worked well on the whole & helped me realise what I needed from a pre-order app. I had a problem in August and support replied quickly asking for access, by January when I still hadn't had any support on the issue Shopify support recommended I try a different app.

Using app

7 months

Total reviews

6

Average rating

4.3

1 / 5 Share

Nov. 8, 2020

Awful experience. Adding the app just ruined my product page: when I deleted the app, the add to cart button" just disappeared!!! I deteled the app because it is a nightmare to customize the pre-order button, which the most basic functionality we might expect from a pre-order app Not recommended at all

Store

Chamaye

Using app

About 23 hours

Total reviews

23

Average rating

4.5

Developer Reply

I'm sorry to hear that you have had some problems with PreOrder Me app. Our app won't make the original add-to-cart button disappear. sometimes, just the browser cache needs to waiting to expires or force to reload the page. Please let us know if you still have a similar problem or need help.

2 / 5 Share

Sept. 2, 2020

At first this app was fantastic but this year we seem to have problems. We've noticed that when disabling products from preorder that it's not syncing correctly to the inventory flag to change it to stop selling when sold out which has resulted in our business experiencing oversells. Customer service is quick to respond but it's the same reoccurring problem and hope for the stability of the app to improve.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

I'm sorry to hear that you have had some problems with PreOrder Me app. We’ve checked and resolved this problem. Many thanks for your feedback to help us to improve the app. Hope we have a chance to get you back.

4 / 5 Share

March 11, 2020

This app does exactly what we hoped it would. The reason for the four stars is simply because it took a few days to iron out a couple of issues but they were ironed out so no complaints. Thank you, Yolanda :)

Using app

14 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 31, 2020

Amazing Customer Service. They fix my issue very fast and will recommend to everyone. Thanks for your support Yolanda!

Store

ALOHAS

Using app

1 day

Total reviews

13

Average rating

4.2

5 / 5 Share

May 24, 2019

Great app. After making a research, I felt that PreOrder Me has a great relation cost/benefit. The support was great on making adjustments to my theme.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2019

We love this app, it gives us the opportunity to presell items seamlessly and the team provides fabulous & quick customer service!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

3 / 5 Share

Jan. 1, 2019

Good App, but keep needing to download every single time want to use it. Hope developer can strengthen this part. www.CarWerkz.com

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 12, 2018

Excellent, simple to use app for PreOrders. Support was really helpful as we ran into some problems and solved our problem quickly.

Store

RADICE

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2018

Great app with incredibly responsive support. I ran into a formatting issue after installing the app and Yolanda was able to fix the code for me. As someone with next to zero experience editing code this was extremely helpful.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2018

Smooth app! Wonderful Support!

Using app

5 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 1, 2018

App was not performing properly after the free trial. I purchased the standard plan and it did not sync with our website. I tried uninstalling the app and reinstalling it and it asked for to select a plan and approve another charge, even though I had just purchased the app. After a few email correspondences with support they deferred me to shopify payments to fix the payment issue, never resolving our initial issue with the app. Overall, waayyyy to much time spent on an app who's main functionality is creating a pre-order button and issuing a message on our product page.

Using app

29 days

Total reviews

1

Average rating

2.0

4 / 5 Share

Jan. 16, 2018

The app is simple to use and support was excellent. Even though I decided to go with another app in the end, I had some issues with uninstalling the app and Yolanda was kind enough to help me out promptly. Thank you for the great work!

Using app

7 days

Total reviews

2

Average rating

4.5