All reviews

Rating Breakdown

  • 5
    87% (118 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    4% (5 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2019

I definitely liked the idea of doing pre-orders. I removed the app because my trial was over and I was not quite ready to go fult tilt with my store. When I uninstalled that app I could not remove the pre-order me button. I tried reinstalling the app but it will not let me because my trial is over. I put up a product review and the developer immediately responded to let me know how to fix it! I would gladly pay for this service and will do so when I need it again in the future.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

UPDATED: Our support team has contacted you via email [email protected] and will help you fix the problem soon, please check it out. --- Thanks for your feedback. The app had inserted two snippets into your theme in product.liquid and cart.liquid files. To remove the app snippets just need to remove the snippet references from product.liquid and cart.liquid files then save the changes. Please send email to [email protected] if you still have any questions or need help to fix it. Thanks.

5 / 5 Share

July 22, 2019

I thought the app originally had over written some of my customizations but it was actually when I added Amazon Pay. The supplier helped me find the real issue and told me how to fix it. The app was working perfectly. I would recommend this app to anyone.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

UPDATED: 2019-07-27 Thank you for your understanding, and finally solved the problem perfectly! --- 2019-07-16 First of all, thanks for your feedback about our service, we will continue to improve this experience. Our app provides the full-featured 7-days FREE TRIAL, includes many customization functions. you can easy to trial it with any store. In the FREE TRIAL, we help your store to did a few customization settings to help you to understand our app how to work and how to use it and you left the 5-stars positive review in the FREE TRIAL period. It’s a good journey for both of us. After that, in the second week, we did delay answering emails(vacation for team-build), but still replied it before the weekend. But at the same time, you DIDN'T subscribe to any paid plan still under the FREE TRIAL status, since resources issue, we will only focus on providing the perfect service to the paid customer as the high priority. Anyway, we apologize for your experience and will continue to improve our app and customer services.

5 / 5 Share

May 24, 2019

Great app. After making a research, I felt that PreOrder Me has a great relation cost/benefit. The support was great on making adjustments to my theme.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2019

We love this app, it gives us the opportunity to presell items seamlessly and the team provides fabulous & quick customer service!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 11, 2019

Great customer service. Emailed, and had it resolved in less than 10 minutes. FYI, the apps features will not show immediately on your site. it will take a few minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

The supporting team is fantastic, friendly and always tried there best to come up with a solution. Hats OFF !!

Using app

14 days

Total reviews

5

Average rating

5.0

3 / 5 Share

Jan. 1, 2019

Good App, but keep needing to download every single time want to use it. Hope developer can strengthen this part. www.CarWerkz.com

Using app

Over 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 3, 2018

As others have already mentioned, this app works well and customers service is top notch. Moving forward with implementing it across our site.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Amazing customer service and it works like a charm! Fully recommend it! We changed theme and the button didn't work again, the team immediately helped us change the new theme to include the button. It's incredible how important it is to us for sold out products :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Excellent, simple to use app for PreOrders. Support was really helpful as we ran into some problems and solved our problem quickly.

Store

RADICE

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Responsive support: Ran into some issues with the app due to a clash with an other app installed and the support team was able to get it fixed.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2018

Great app with incredibly responsive support. I ran into a formatting issue after installing the app and Yolanda was able to fix the code for me. As someone with next to zero experience editing code this was extremely helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2018

Smooth app! Wonderful Support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 1, 2018

App was not performing properly after the free trial. I purchased the standard plan and it did not sync with our website. I tried uninstalling the app and reinstalling it and it asked for to select a plan and approve another charge, even though I had just purchased the app. After a few email correspondences with support they deferred me to shopify payments to fix the payment issue, never resolving our initial issue with the app. Overall, waayyyy to much time spent on an app who's main functionality is creating a pre-order button and issuing a message on our product page.

Using app

29 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 31, 2018

This app worked great! Really easy to use and the few questions I had were quickly answered by their customer support:) I plan to use this app again!

Using app

About 1 month

Total reviews

3

Average rating

4.0

4 / 5 Share

Jan. 16, 2018

The app is simple to use and support was excellent. Even though I decided to go with another app in the end, I had some issues with uninstalling the app and Yolanda was kind enough to help me out promptly. Thank you for the great work!

Using app

7 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 24, 2017

Good option for pre-selling products if you want to out-of-the-box solution. Pretty easy to custom code some things as well, but gets a little buggy if you try to code yourself

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 16, 2017

This app have very good support, they answer me in a while :)

Store

Carlkey

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2017

Pre-orders are a big part of my business. PreOrder Me does a great job integrating with my current theme, and helps keep track of pre-orders. Great app.

Using app

9 months

Total reviews

5

Average rating

4.8

1 / 5 Share

May 29, 2018

There are soooo many bugs and inconsistencies with this app. The app works some of the time, but not consistently. We have been using it for months and keep finding the same issues every month - the app doesn't always pick up if a product is out of stock, among other more minor issues. More recently the app stopped working altogether. We contacted the customer service team and they were slow to respond, hard to communicate with and didn't provide any solutions. We since moved on to another Preorder App (yes, there are other, better apps).

Using app

About 1 year

Total reviews

4

Average rating

3.0