Fordeer: PreOrder Now PreSale
The reviews are largely positive, with many users praising the app’s ease of use, straightforward preorder workflow, and especially the responsiveness of customer support. Several reviewers mention specific support staff by name and describe them as helpful, quick, efficient, and committed to solving setup or integration issues. Users also appreciate that the app is free, white-labeled, and useful for preorder campaigns, with some saying it looks good and is easy to implement. The negative feedback centers on reliability and support consistency. A few reviewers report the app not working, buttons failing, or the app crashing during important sales periods, which led to lost sales and frustration. Some users also criticize slow or misleading support responses, especially when issues were not resolved quickly or when weekend support was unavailable. A smaller theme is the need for better documentation or tutorials to make setup smoother for new users.
yup, the app went down and crashed out in the middle of a pre sale campaign. I had no idea for hours that this was the case. cost me tons of sales.
100 recommended app for taking pre-order
Phoebe was great and incredibly helpful!
Very helpful live chat, Phoebe was a dream supporting me with my site issues thank you!
i had great help from Phoebe regarding fixing integration settings
We’re so glad to hear our support team member- Phoebe could help you quickly and effectively! Don’t hesitate to reach out if you need further assistance. Thank you and have a great day!
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