Silhouette Stylez review for PreOrder Now WOD | PreOrders
Feb. 13, 2023
Customers are purchasing and preorder does not show up on 35% of orders. Creating a lot of confusion.
Hello to our friends at Silhouette Stylez Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We have tried to reach you via email as well as on the cell phone, but were not able to reach you. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels: Email: [email protected] Phone: 1 (888) 779-3821 Live chat: https://websiteondemand.ca/pre-order-now/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team
