PreOrder Now WOD
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy setup, helpful customer service, and smooth functionality when the app works. Users appreciate the quick support provided by the team, especially in resolving issues related to pre-orders and app setup. However, negative feedback revolves around issues with the app failing to work properly, bugs in the new update, and challenges with customer support response times and effectiveness. Some users also mentioned difficulties in setting up styles and encountering theme compatibility problems.
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Software works and then fails and you ahve to constantly contact support while paying top dollar
We’re sorry the app has been unreliable and that you’ve had to keep contacting support to get things working. Our team is currently following up on your latest support ticket and is waiting for your response so we can continue troubleshooting and work toward a resolution. We look forward to your reply. -PreOrder Now Management team
We love this app for when we have shipping delays. It works well and the support team is very helpful when issues arise. I would highly recommend this app!
It’s wonderful to hear that our app helps keep things running smoothly during shipping delays! We’re also so happy our support team has been there when issues come up, and we truly appreciate your recommendation.
We really appreciate the five star review Lignum Honey Inc.!
Easy to set up. Once a customer has paid, it is telling them it will ship in 3-5 days. So need to point out that you have to change your shipping details
Easy setup is great to hear, and your note about the 3-5 day shipping message is helpful. What could we do to make the setup or shipping details clearer and improve your experience with PreOrder Now? We hope to hear from you soon!
The pre order app wasn't always working. So all the settings where correct, and that the button didn't show. Or we had 1 bag already on pre order for over a mounth and the pre-order button disapeart and all the settings where correct..
That definitely sounds frustrating, especially when everything looked set up correctly but the pre-order button still didn’t appear as expected. We understand how important it is for that to work reliably, particularly when you already had an active pre-order running. We’ve reached out to you via email so we can take a closer look at what happened in your store. With a bit more context, we can help pinpoint why the button disappeared and make sure everything stays consistent moving forward. Looking forward to getting this sorted with you 🙏 - PreOrder Now Management team
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