Rotorquest Inc. review for PreOrder Now Backorder WOD

Honestly, the app was pretty cool when it was actually working, but that only lasted about a week. The support team was quick to respond, but it felt like they were kinda lost on how to fix things. If something wrong happens, be prepare for answers like "for your theme specific". I'm using the Dawn theme, which is super common on Shopify, and I didn't mess with the theme code. So, if you're using Dawn theme like me, you might want to think twice about using this app. We had issues with synchronization, and it took them several days without a solution (or even explanation). The last time I checked in on the problem, all I got was a "seen" notification without any reply. Update: I am hopeless trying to explain the same problem to Support for so many days without getting anywhere. Uninstalling the app now.