Controller Planet review for PreOrder Now WOD | PreOrders

Hi Controller Planet, We respectfully feel the need to disagree with what you’ve written here. You would not have actually been billed – rather, when you install an app while on a paid plan, Shopify prompts you to accept the charges but will not actually invoice you until the appropriate time. Of course, if you were actually invoiced, we would be happy to refund you, but our records do not indicate that the charge has actually been invoiced. You also posted this review without reaching out to our support team first, who could have helped you resolve any issues and clarify the charge mechanic.