Terrace Cult review for PreOrder Now WOD | PreOrders
Aug. 1, 2020
Avoid the app, we trialled it for 3 days. Automatically changed our sizings when customers chose a different size. People orders XXXL and it was changing it to S. Seen a few reviews which are the same. Cost us quite a bit over the past 3 days. Avoid. Plenty of returns now have to be made
Hello - this is Sean, the Customer Success Manager with Pre Order Now. Thanks SO much for leaving this message for us. Sounds like there was a conflict with your theme or with another app that you have on your store. Either way we could have fixed that for you in short order... If you had emailed us we would have had it solved within a few hours. Im very sorry that you had this issue, and that it caused you to have incorrect orders. :( Would you be willing to give us another chance? I'd be happy to give you extended free access to our app if you'd like to give us another try. And our technical gurus here can fix that conflict either way for you... Let me know? We'd love the chance to help you with this - some rare themes do conflict with smaller areas of our code. But we can fix it quite easily. Here to help, Sean H & The Pre Order Now Support Team
