The Vault Queen review for PreOrder Now WOD | PreOrders
Aug. 8, 2020
App is extremely buggy and has caused a number of errors on my site. When I asked the dev for help it sounded like they knew what my issue was but they told me to get help from another app developer that I had trialed another pre-order software from. Kind of a lousy attitude to have since I'm giving the Pre-Order Now developers money, but whatever. Customer service isn't for everyone. As soon as I find a replacement I'm uninstalling this app.
Hello! This is Sean, the Customer Success Manager with Pre Order Now. Thanks for leaving this review... looks like instead of asking you to contact the other app's support to remove their residual code, we should have offered to comb through and remove it ourselves. I am very sorry about that. How can we make that up to you? We pride ourselves in giving super-awesome support every time, but I see how this could have been done better, and I'm coaching our team on that now. Please reply and let me know? I'd like to make 100% sure you are taken care of from here... Sean & The Pre Order Now Support Team
