Bravo Actual Supplements review for PreOrder Now WOD | PreOrders
Aug. 22, 2020
This app made a lot of mistake, customers were getting the wrong sizes in their cart. This was a nightmare ot fix.
Hello! This is Sean, the Operations Guru with Pre Order Now. Thanks for this review and for letting us know... Im SO SORRY that your customers were getting wrong sizes in their cart - that's terrible! Please understand that when an app like ours is malfunctioning, it is 90% of the time because some kind of code on your unique theme is conflicting with how our app works. We CAN FIX that. We do need collaborator access to your store to fix it though, because we need to dig deeper into the code on your store's theme to fix whatever is causing the issue. Can you approve our collaborator request? That's the only way we can fix this. Thanks - we REALLY want to get this right for you, ASAP. Here to help... Sean H & The Pre Order Now Support Team