Taigen Tanks USA review for PreOrder Now WOD | PreOrders
Aug. 25, 2020
Best preorder app out there. This is the only one I found with settings for a mixed cart message (preorder + in stock) which is nice as we do not ship all until the preorder arrives. This is one of the most needed features for a preorder app and they have it! I had a small issue with my layout and the support had me up and fixed in about an hour during the normal 9-5 business hours. Definitely worth the money if you do any preorders. 10/10
Howdy! Sean here, the Customer Success Manager for Pre Order Now. Thanks for the review and for reaching out. I'm so sorry that the app didn't work "out of the box" perfectly for the Debut theme. It normally does, yours might have some coding that was tweaked by another app or another developer, and sometimes that coding can conflict with the way that our app performs those functions. I know it really sucks that the button is just missing on some products - we don't want that at all and I understand your frustration. Looks like our support guru, Amir (in the Philippines - he's our very best!), is helping you get this fixed up right away as I speak... and if he can't get it right, our dev guy will tackle it when he is back in here in the next 6-12 hours... I am working with both of them to make double-sure we put your ticket issue as the highest priority today. Hope to have this fixed and working properly right away for you! If we can get it resolved asap, perhaps you'll reconsider this review? Anything less than 5 stars is not what we are aiming for, and definitely hurts our ranking on the app store. Thanks ahead of time... we are on it though! Bear with us, Sean H & The Pre Order Now Support Team
